Report: #1353208

Complaint Review: Patent Services USA Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Patent Services USA’s goal is to help inventors find a way to take their ideas from inception to market.. Patent Services gives inventors the protection and support as needed. Patent Services USA has an extensive network helping connect inventors with the many service providers to establish a credible basis that is required for the patenting of your product idea and subsequent licensing. - North Miami Florida

Reported By:

ED Magedson - Founder, Ripoff Report - Tempe, Arizona, USA

Submitted:

Updated:

Author Confirmed

Why?

Patent Services USA Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Patent Services USA’s goal is to help inventors find a way to take their ideas from inception to market.. Patent Services gives inventors the protection and support as needed. Patent Services USA has an extensive network helping connect inventors with the many service providers to establish a credible basis that is required for the patenting of your product idea and subsequent licensing.

12000 Biscayne Blvd #700 North Miami, 33181 Florida, USA

Phone:

786-294-0557

Web:

www.ownmyinvention.com

Categories:

Patent & Trademark Services

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Patent Services USA Recommended TRUSTED BUSINESS REVIEW: Patent Services USA, INC is a clearinghouse company providing a full range of services to inventors who need to complete their patent research, preparation and prosecution goals as means to protect their intellectual property. With four years in the industry and offices located in North Miami, Florida, Patent Services USA, INC are United Inventor Association (UAI) sponsors and have actively maintained a 5-Star rating with BBB, Shopper Approved and Consumer Lobby - all independent, unbiased customer reporting agencies.

Report Attachments

Photo Taken By Ripoff Report’s on-site Third Party Verifier

Ripoff Report REVIEW /Commitment to Customer Satisfaction

Patent Services USA joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Patent Services USA approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Patent Services USA did just that.

PATENT SERVICES USA CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Patent Services USA, INC is further continuing our commitment to our clientele by offering new services in 3D printing along with our global network of Patent Attorneys, Graphic Designers and University contacts who conduct detailed Market Evaluations and, collectively, have already participated in the success stories of securing hundreds of issued patents on behalf of our inventors, Patent Services USA, INC has been featured on the Discovery Channel and are active on varying social media platforms, such as: Facebook, Twitter, Google+, Pinterest, LinkedIn and YouTube; providing up-to-date content regarding new innovations and industry information while networking with our avid followers to further support them on the journey of patenting intellectual property. Additionally, we use our direct website: https://www.ownmyinvention.com/Learn/ as a learning center with the goal to help inventors gain a thorough understanding of patents, the patent process, patent searches, applications, licensing and other related and important topics that are crucial to their long-term objectives.

WHY PATENT SERVICES USA IS BETTER THAN THEIR COMPETITORS

” Patent Services USA, INC is a clearinghouse so we are able to offer a fixed price to inventors, providing them an economic advantage when attempting to protect their intellectual property. Our experienced consultants assist throughout the process reviewing options and unique protection plans that best position the inventor for success.

TESTIMONIALS/REVIEWS

My consultant was very easy to talk to, honest, and up front about the experience as a whole. I also appreciated that he used everyday language to explain things, not technical terms that I wouldn't be able to understand. - Charlene B - Winfield, IL

I'm so happy I found your company to direct me the correct way to the goal of my dreams. - Alfred G - Pine Bush, NY

It's been exciting and overwhelming at times, but your people have been very patient and understanding, and knowledgeable. - Danny B - Vermontville, NY

I would recommend this company to anyone looking for this type of assistance. They have been clear and straight forward about all information. - Amelia G - Burlingame, CA

For a new inventor, it was very easy for me to work with your company. I like the professionalism and care toward my invention and ideas - Baaba A - Youngtown, AZ

PATENT SERVICES USA - STATEMENTS FROM A MANAGING MEMBER – RICK BLAKE

" My name is Rick Blake and I am a Manager Member of Patent Services USA, INC. We are dedicated to the mission of making our customers our number one priority. I would like to thank you for taking the time to review Patent Services USA, INC via verified information. Do not hesitate to contact us to speak to one of our representatives and further explore why our personalized patent protection services make us stand out in this industry.

One of the reasons is that Patent Services USA, INC has developed a strong team over the past four years that truly understands the risk that inventors take when attempting to protect their intellectual property. Our consultants educate and guide our clients throughout the entire patent process empowering them with vital information and unwavering support as they proceed to turn their dreams into tangible success. "

At Patent Services USA, INC we pride ourselves in using the highest quality SERVICE.

Dedicated to clear communication with our customers, we are quick in responding to all comments, concerns and/or complaints noted by our clients always offering prompt feedback and fair resolution to any and all grievances or misunderstandings that may arise during the patent-pending process and thereafter. Furthermore, our offices are open and we welcome scheduled meetings allowing our consumers to put a face to their consultants, not just a voice, as discussions are had to highlight a personalized approach to protect their innovation as well as a logical path to potentially monetize their concept.

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Patent Services USA, INC is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Patent Services USA, INC and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Patent Services USA, INC a positive Rating. Patent Services USA, INC made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

STATED IMPROVEMENTS FROM PATENT SERVICES USA

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Patent Services USA, INC is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Patent Services USA, INC is dedicated to customer satisfaction Patent Services USA, INC respects the importance of accountability and confidentiality throughout the entire patenting process and is fully willing to engage any valid client who has had less than a favorable experience working with our consultants, administrative support, legal affiliates or any other individual representing our business in our commitment to service our clientele. Please feel free to click on the links below for further content on Patent Services USA: http://www.huffingtonpost.com/entry/7-benefits-of-using-a-patent-services-company_us_57edde4be4b095bd896a0aaf. Services USA, INC receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that Patent Services USA, INC will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Patent Services USA, INC , you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call Patent Services USA, INC directly at 1-888-344-6836.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Patent Services USA, INC or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Patent Services USA meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Patent Services USA.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and Patent Services USA’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.