;
  • Report:  #255345

Complaint Review: Origin3 - Salt Lake City Utah

Reported By:
- baltimore, Maryland,
Submitted:
Updated:

Origin3
670 E. 3900 So. Suite 301 Salt Lake City, 84107 Utah, U.S.A.
Phone:
1-888-688-1623
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I called on this company to design for me a custom directory database. i spoke with a Brandon in sales and i completely explained to him how i wanted my site to function, i even sent a powerpoint layout for them to use as a guide in their design. the salesman told me he would confirm with the designers about my design specifications. he later called and told me the designers were willing to do it despite having a big project coming up. i went over step by step (again) with the salesman to ensure he understood completely what it is i wanted in the functionality of my site. he assured me thats exactly what i would get. i put down the down deposit ($1037.50) with the remainder due when i got my site in 6 weeks. well six weeks down the line and all i saw was two banners for the site . they still went ahead and charged the balance (total cost $2075.00)

they claim i have been slow to communicate with them thus the long wait. i have provided all material necessary save for one page. they claim they need this information to even do the home page or the website's layout. i almost always have to call and leave a message for someone to get back to me another two days later. they flipped the script on me and gave me a bare database with none of the features i had requested to the salesman prior to the start of design. now they want me to pay extra for every little thing they determine i had not purchased. i am apalled at their dishonesty and very poor customer service. they still maintain the failure is mine. i have included a link to what they have done so far, you be the the judge. its been almost 5 months since! (they will obviously delete this link once they are notified)

http://www.origin3software.com/josephnganga/

be careful in dealing (if at all) with this company!! (the catch is once they supposedly start work on your site...NO REFUNDS!!)

Joseph

baltimore, Maryland

U.S.A.


21 Updates & Rebuttals

Kairoland

SLC,
Utah,
U.S.A.
Follow Through

#2UPDATE Employee

Wed, August 08, 2007

Looking at your site it looks close to completion. Did you think to get any and all information pertaining to what you had purchased? If the company has charged you for anything at all, you are at least entitled to what you have paid for and might as well have them build what's left. If you're dissatisfied with the company you can take your site to another one and have them complete it. It sounds like the largest problem here was a miscommunication with the sales representative. From what I see you have a 3 page with a very large database. For the About Africa page I would recommend an iframe so when a link is clicked it opens in a smaller window on the page so the page itself isn't a mile long. There's a good basis set up here for the site and I'm actually impressed with the database. Most people don't understand what sort of programming goes into something like that. Also, did you try all avenues of satisfaction? The owners are all very good people and though they're not going to just hand out freebies left and right, if you're calm and work with them, they are MORE than willing to work with you. (Notice I said calm, if you're screaming at them and demanding things, I'm sure they won't be as willing to work with you.) Many of the problems I see is that customers don't understand that Origin 3 is a business and that they have their own bills to pay and despite how easy it may seem, a lot goes into building a web-site and they're providing a service. They are professionals and have gone to school to be able to do what they do. I also challenge you to find another company with comparable rates. They could charge a lot more. I think the site is very salvageable, a lot of work has already been done, and you should at the very least get what you paid for, even if you don't agree with the company on exactly what that is. Try working with them and understand that mishaps do happen, but if you're patient, and they're willing, things will fall into place. If you've exhausted what you can attempt to get what you want then I am sorry and I hope your future endeavors are more successful.


Russell

New London,
Connecticut,
U.S.A.
I'm sorry that 2 people had such bad luck out of the thousands they did work for, I guess it is not a perfect world.

#3Consumer Comment

Sat, August 04, 2007

1st I would like to THANK Todd (Sales), Chris S. (Designer/Owner), Kyle (Tech Support), David (Tech Support). There help on this major project had came at no surprise, since the moment I spoke with Todd the first day in the begining of June 07'. Ever since the day I decided to go through with their services they had to offer, they have been there at any given time I had a question, they were extremely prompt at returning phone calls and answers to questions I had. Like I mentioned in the headline of this rebuttal; I'm sorry that 2 people had such bad luck out of the thousands they did work for, I guess it is not a perfect world. These 2 people certainly prooved me wrong. I have gone to consumer protection of Utah, yeah and....what was I suppose to find. I also went to BBB, Yeah I did find something but is was probably that same 1 person that wrote their complaint here. Maybe Joesph is just a difficult person do deal with, which could be extremely possible, I might not have thought that before. Again, I just found out that the world is not so perfect after all. I started a website that has nothing to do with my current biz I own. I am a builder in the S.eastern CT. area. And as far as complaining about payment scheduling, there should be no complaints. All cards are layed on the table before hand, there is no obligation, you knew what you were getting into and what the stipulations were, there are no hidden costs. If you wanted a designer to build you a site then there needs to be communication on your behalf, more so then them contacting you for every period or comma that should be in place. That is why they will come up with a concept and deliver it to you for approval. Like I said, I am a builder, and 99% of the time I will have in my contracts that 1st payment is 50% of the jobs costs, maybe more depending on materials used. This covers my companies labor costs until half completion point and also material costs to bring us to that half completion point. The first payment always puts the builder in front and protected, after a homeowner witnesses the project getting done right and on a timely manner then the next payment is made, minus 5%-10% of the total jobs costs. This is where the homeowners leverage comes into effect, to make sure the job gets done. So, Joesph, this is where a person who would like to run a biz is different from the person who knows how to run a biz. I hope you do not consider yourself a buisiness man. A buisness man would know these techniques, to protect your own rear. You should have followed through with this web build as a serious endeavor. Running a biz is a 16 hr. a day commitment, the other 8 hrs. is re-coop time that is needed for the new day of stress. Since the build of my new website from Origin3premier, I have been nothing but amazed and happy. I started with a marketing campaign through them which was a few thousand, and I am now going on with a new campaign through them, which is literally 30 times the cost. This is something that will be taken on by the owner. I am more than excited about the plan of execution. We had many 1-2 hr. phone calls to go over stategy, and approval on my behalf. But, I am not the pro in this field so, I am more than open for some constructive critisism, from the owner. If he says we should change something then I will leave that in his hands, he's the expert in trhis field, as I am the expert in my field. I cannot just do what a customer wants to their house without anaylizing structural compromises. I would have to make sure structure would still be strong and within budget. Which is the same as I would expect from origin3. And as far as time delivery you need to be pactient, structures go up very fast its all the finish work that takes time, especually if you want to a beautiful product in the end. I could go on and on and on, but I have to stop somewhere, because I know I will end up responding to some comment or question on here in the future. To sum it up, Know what your getting into, and if you can't trust anyone's work than remember the good ol' saying " If you want it done right do it yourself". But, remember, what might be right to you maybe laughed at by experts that will see your work. But, what does that matter when your just trying to impress yourself. Or, if your trying to impress the world let an expert deal with it. In my position as a builder, yeah, I shoot for impressing the homeowners. But, I shoot more to impress the building officials, and even more so other contractor's/builders. If they happen to see my work someway, somehow, or another, I want them to try and pick my work apart, and to please tell me what I did was wrong. Like I said earlier, I'm always open for some constructive critisim. And by the way, My cousin is a website designer in N.Y.C, but I did not use him, do to, I vowed never to do work for family and friends, and to never have family or friends do work for me. This will only turn into a difunction that will never heal. I've seen it to many times than not. He (cousin) did check the site out, and said layout was nice, function was extremely easy, and concept was great. So, that is what makes this deal so much nicer, coming from an honest source that would not effect his or my position with eachother or what we do. Again, THANK YOU Kyle, David, Chris Todd you get a huge THANX, I will one day come out to meet you guys in the very near future. This is a Pre Thank you to Russ (Owner/Marketing specialist) Thanx for your time and offer, I look forward to working with you on this major campain. You will recieve a formal thank you in person when this ship is at full sail.


Russell

New London,
Connecticut,
U.S.A.
I'm sorry that 2 people had such bad luck out of the thousands they did work for, I guess it is not a perfect world.

#4Consumer Comment

Sat, August 04, 2007

1st I would like to THANK Todd (Sales), Chris S. (Designer/Owner), Kyle (Tech Support), David (Tech Support). There help on this major project had came at no surprise, since the moment I spoke with Todd the first day in the begining of June 07'. Ever since the day I decided to go through with their services they had to offer, they have been there at any given time I had a question, they were extremely prompt at returning phone calls and answers to questions I had. Like I mentioned in the headline of this rebuttal; I'm sorry that 2 people had such bad luck out of the thousands they did work for, I guess it is not a perfect world. These 2 people certainly prooved me wrong. I have gone to consumer protection of Utah, yeah and....what was I suppose to find. I also went to BBB, Yeah I did find something but is was probably that same 1 person that wrote their complaint here. Maybe Joesph is just a difficult person do deal with, which could be extremely possible, I might not have thought that before. Again, I just found out that the world is not so perfect after all. I started a website that has nothing to do with my current biz I own. I am a builder in the S.eastern CT. area. And as far as complaining about payment scheduling, there should be no complaints. All cards are layed on the table before hand, there is no obligation, you knew what you were getting into and what the stipulations were, there are no hidden costs. If you wanted a designer to build you a site then there needs to be communication on your behalf, more so then them contacting you for every period or comma that should be in place. That is why they will come up with a concept and deliver it to you for approval. Like I said, I am a builder, and 99% of the time I will have in my contracts that 1st payment is 50% of the jobs costs, maybe more depending on materials used. This covers my companies labor costs until half completion point and also material costs to bring us to that half completion point. The first payment always puts the builder in front and protected, after a homeowner witnesses the project getting done right and on a timely manner then the next payment is made, minus 5%-10% of the total jobs costs. This is where the homeowners leverage comes into effect, to make sure the job gets done. So, Joesph, this is where a person who would like to run a biz is different from the person who knows how to run a biz. I hope you do not consider yourself a buisiness man. A buisness man would know these techniques, to protect your own rear. You should have followed through with this web build as a serious endeavor. Running a biz is a 16 hr. a day commitment, the other 8 hrs. is re-coop time that is needed for the new day of stress. Since the build of my new website from Origin3premier, I have been nothing but amazed and happy. I started with a marketing campaign through them which was a few thousand, and I am now going on with a new campaign through them, which is literally 30 times the cost. This is something that will be taken on by the owner. I am more than excited about the plan of execution. We had many 1-2 hr. phone calls to go over stategy, and approval on my behalf. But, I am not the pro in this field so, I am more than open for some constructive critisism, from the owner. If he says we should change something then I will leave that in his hands, he's the expert in trhis field, as I am the expert in my field. I cannot just do what a customer wants to their house without anaylizing structural compromises. I would have to make sure structure would still be strong and within budget. Which is the same as I would expect from origin3. And as far as time delivery you need to be pactient, structures go up very fast its all the finish work that takes time, especually if you want to a beautiful product in the end. I could go on and on and on, but I have to stop somewhere, because I know I will end up responding to some comment or question on here in the future. To sum it up, Know what your getting into, and if you can't trust anyone's work than remember the good ol' saying " If you want it done right do it yourself". But, remember, what might be right to you maybe laughed at by experts that will see your work. But, what does that matter when your just trying to impress yourself. Or, if your trying to impress the world let an expert deal with it. In my position as a builder, yeah, I shoot for impressing the homeowners. But, I shoot more to impress the building officials, and even more so other contractor's/builders. If they happen to see my work someway, somehow, or another, I want them to try and pick my work apart, and to please tell me what I did was wrong. Like I said earlier, I'm always open for some constructive critisim. And by the way, My cousin is a website designer in N.Y.C, but I did not use him, do to, I vowed never to do work for family and friends, and to never have family or friends do work for me. This will only turn into a difunction that will never heal. I've seen it to many times than not. He (cousin) did check the site out, and said layout was nice, function was extremely easy, and concept was great. So, that is what makes this deal so much nicer, coming from an honest source that would not effect his or my position with eachother or what we do. Again, THANK YOU Kyle, David, Chris Todd you get a huge THANX, I will one day come out to meet you guys in the very near future. This is a Pre Thank you to Russ (Owner/Marketing specialist) Thanx for your time and offer, I look forward to working with you on this major campain. You will recieve a formal thank you in person when this ship is at full sail.


Russell

New London,
Connecticut,
U.S.A.
I'm sorry that 2 people had such bad luck out of the thousands they did work for, I guess it is not a perfect world.

#5Consumer Comment

Sat, August 04, 2007

1st I would like to THANK Todd (Sales), Chris S. (Designer/Owner), Kyle (Tech Support), David (Tech Support). There help on this major project had came at no surprise, since the moment I spoke with Todd the first day in the begining of June 07'. Ever since the day I decided to go through with their services they had to offer, they have been there at any given time I had a question, they were extremely prompt at returning phone calls and answers to questions I had. Like I mentioned in the headline of this rebuttal; I'm sorry that 2 people had such bad luck out of the thousands they did work for, I guess it is not a perfect world. These 2 people certainly prooved me wrong. I have gone to consumer protection of Utah, yeah and....what was I suppose to find. I also went to BBB, Yeah I did find something but is was probably that same 1 person that wrote their complaint here. Maybe Joesph is just a difficult person do deal with, which could be extremely possible, I might not have thought that before. Again, I just found out that the world is not so perfect after all. I started a website that has nothing to do with my current biz I own. I am a builder in the S.eastern CT. area. And as far as complaining about payment scheduling, there should be no complaints. All cards are layed on the table before hand, there is no obligation, you knew what you were getting into and what the stipulations were, there are no hidden costs. If you wanted a designer to build you a site then there needs to be communication on your behalf, more so then them contacting you for every period or comma that should be in place. That is why they will come up with a concept and deliver it to you for approval. Like I said, I am a builder, and 99% of the time I will have in my contracts that 1st payment is 50% of the jobs costs, maybe more depending on materials used. This covers my companies labor costs until half completion point and also material costs to bring us to that half completion point. The first payment always puts the builder in front and protected, after a homeowner witnesses the project getting done right and on a timely manner then the next payment is made, minus 5%-10% of the total jobs costs. This is where the homeowners leverage comes into effect, to make sure the job gets done. So, Joesph, this is where a person who would like to run a biz is different from the person who knows how to run a biz. I hope you do not consider yourself a buisiness man. A buisness man would know these techniques, to protect your own rear. You should have followed through with this web build as a serious endeavor. Running a biz is a 16 hr. a day commitment, the other 8 hrs. is re-coop time that is needed for the new day of stress. Since the build of my new website from Origin3premier, I have been nothing but amazed and happy. I started with a marketing campaign through them which was a few thousand, and I am now going on with a new campaign through them, which is literally 30 times the cost. This is something that will be taken on by the owner. I am more than excited about the plan of execution. We had many 1-2 hr. phone calls to go over stategy, and approval on my behalf. But, I am not the pro in this field so, I am more than open for some constructive critisism, from the owner. If he says we should change something then I will leave that in his hands, he's the expert in trhis field, as I am the expert in my field. I cannot just do what a customer wants to their house without anaylizing structural compromises. I would have to make sure structure would still be strong and within budget. Which is the same as I would expect from origin3. And as far as time delivery you need to be pactient, structures go up very fast its all the finish work that takes time, especually if you want to a beautiful product in the end. I could go on and on and on, but I have to stop somewhere, because I know I will end up responding to some comment or question on here in the future. To sum it up, Know what your getting into, and if you can't trust anyone's work than remember the good ol' saying " If you want it done right do it yourself". But, remember, what might be right to you maybe laughed at by experts that will see your work. But, what does that matter when your just trying to impress yourself. Or, if your trying to impress the world let an expert deal with it. In my position as a builder, yeah, I shoot for impressing the homeowners. But, I shoot more to impress the building officials, and even more so other contractor's/builders. If they happen to see my work someway, somehow, or another, I want them to try and pick my work apart, and to please tell me what I did was wrong. Like I said earlier, I'm always open for some constructive critisim. And by the way, My cousin is a website designer in N.Y.C, but I did not use him, do to, I vowed never to do work for family and friends, and to never have family or friends do work for me. This will only turn into a difunction that will never heal. I've seen it to many times than not. He (cousin) did check the site out, and said layout was nice, function was extremely easy, and concept was great. So, that is what makes this deal so much nicer, coming from an honest source that would not effect his or my position with eachother or what we do. Again, THANK YOU Kyle, David, Chris Todd you get a huge THANX, I will one day come out to meet you guys in the very near future. This is a Pre Thank you to Russ (Owner/Marketing specialist) Thanx for your time and offer, I look forward to working with you on this major campain. You will recieve a formal thank you in person when this ship is at full sail.


Russell

New London,
Connecticut,
U.S.A.
I'm sorry that 2 people had such bad luck out of the thousands they did work for, I guess it is not a perfect world.

#6Consumer Comment

Sat, August 04, 2007

1st I would like to THANK Todd (Sales), Chris S. (Designer/Owner), Kyle (Tech Support), David (Tech Support). There help on this major project had came at no surprise, since the moment I spoke with Todd the first day in the begining of June 07'. Ever since the day I decided to go through with their services they had to offer, they have been there at any given time I had a question, they were extremely prompt at returning phone calls and answers to questions I had. Like I mentioned in the headline of this rebuttal; I'm sorry that 2 people had such bad luck out of the thousands they did work for, I guess it is not a perfect world. These 2 people certainly prooved me wrong. I have gone to consumer protection of Utah, yeah and....what was I suppose to find. I also went to BBB, Yeah I did find something but is was probably that same 1 person that wrote their complaint here. Maybe Joesph is just a difficult person do deal with, which could be extremely possible, I might not have thought that before. Again, I just found out that the world is not so perfect after all. I started a website that has nothing to do with my current biz I own. I am a builder in the S.eastern CT. area. And as far as complaining about payment scheduling, there should be no complaints. All cards are layed on the table before hand, there is no obligation, you knew what you were getting into and what the stipulations were, there are no hidden costs. If you wanted a designer to build you a site then there needs to be communication on your behalf, more so then them contacting you for every period or comma that should be in place. That is why they will come up with a concept and deliver it to you for approval. Like I said, I am a builder, and 99% of the time I will have in my contracts that 1st payment is 50% of the jobs costs, maybe more depending on materials used. This covers my companies labor costs until half completion point and also material costs to bring us to that half completion point. The first payment always puts the builder in front and protected, after a homeowner witnesses the project getting done right and on a timely manner then the next payment is made, minus 5%-10% of the total jobs costs. This is where the homeowners leverage comes into effect, to make sure the job gets done. So, Joesph, this is where a person who would like to run a biz is different from the person who knows how to run a biz. I hope you do not consider yourself a buisiness man. A buisness man would know these techniques, to protect your own rear. You should have followed through with this web build as a serious endeavor. Running a biz is a 16 hr. a day commitment, the other 8 hrs. is re-coop time that is needed for the new day of stress. Since the build of my new website from Origin3premier, I have been nothing but amazed and happy. I started with a marketing campaign through them which was a few thousand, and I am now going on with a new campaign through them, which is literally 30 times the cost. This is something that will be taken on by the owner. I am more than excited about the plan of execution. We had many 1-2 hr. phone calls to go over stategy, and approval on my behalf. But, I am not the pro in this field so, I am more than open for some constructive critisism, from the owner. If he says we should change something then I will leave that in his hands, he's the expert in trhis field, as I am the expert in my field. I cannot just do what a customer wants to their house without anaylizing structural compromises. I would have to make sure structure would still be strong and within budget. Which is the same as I would expect from origin3. And as far as time delivery you need to be pactient, structures go up very fast its all the finish work that takes time, especually if you want to a beautiful product in the end. I could go on and on and on, but I have to stop somewhere, because I know I will end up responding to some comment or question on here in the future. To sum it up, Know what your getting into, and if you can't trust anyone's work than remember the good ol' saying " If you want it done right do it yourself". But, remember, what might be right to you maybe laughed at by experts that will see your work. But, what does that matter when your just trying to impress yourself. Or, if your trying to impress the world let an expert deal with it. In my position as a builder, yeah, I shoot for impressing the homeowners. But, I shoot more to impress the building officials, and even more so other contractor's/builders. If they happen to see my work someway, somehow, or another, I want them to try and pick my work apart, and to please tell me what I did was wrong. Like I said earlier, I'm always open for some constructive critisim. And by the way, My cousin is a website designer in N.Y.C, but I did not use him, do to, I vowed never to do work for family and friends, and to never have family or friends do work for me. This will only turn into a difunction that will never heal. I've seen it to many times than not. He (cousin) did check the site out, and said layout was nice, function was extremely easy, and concept was great. So, that is what makes this deal so much nicer, coming from an honest source that would not effect his or my position with eachother or what we do. Again, THANK YOU Kyle, David, Chris Todd you get a huge THANX, I will one day come out to meet you guys in the very near future. This is a Pre Thank you to Russ (Owner/Marketing specialist) Thanx for your time and offer, I look forward to working with you on this major campain. You will recieve a formal thank you in person when this ship is at full sail.


Kent

Sandy,
Utah,
U.S.A.
good, Lets keep the internet informed of origin 3

#7Consumer Suggestion

Sat, July 21, 2007

lets get a couple things straight opinion 1 the scripting from joesphs site in my opinion looked like a template the reason being it has w3org in its header plus i've been around computers since the late 70's and if it looks quacks and acts like a duck its a duck also it was very basic with no direction a simple cut and paste html sheet which i might add is yesterdays technology. opinion/fact 2 A verbal/oral contract is valid in the state of utah. if it can be proven. opinion 3 on the sites ive seen Nothing like a working database on any of them however i did see a shoping cart. so you see its strictly opinion not a thing you can do about it. not that i would care anyway but if you are such a decent reputable company why no written contracts thats a big red flag and how come you never directly answer my questions but always reply with some nonsense that doesn't make sense to any one but you. what are you going to do about joesph are you going to make it right. Now i work for a large company in the financial industry here in Utah And we outsource allot of projects to smaller company's and we deal with at least 4 of the best web designers in the state so if your company is that good how come non of us have ever heard of origin3 you. could it be the way you practice business by calling all who disagree with you liars. Im going to do you a favor and call origin 3 and have them take your keyboard away before you do any more damage.


Joseph

baltimore,
Maryland,
U.S.A.
Their unproffesional rebuttals tell all!!

#8Author of original report

Fri, July 20, 2007

I need no further evidence as to the true nature of the company origin3. I am surprised the "honest and convincing" Brandon is the same guy calling me slanderous and dishonest (he didnt think i was when making his sales pitch). I seriously dont expect much from them now after viewing their replies on this report. It is unbelievable that someone would actually set up a company like origin3 just for the sole purpose of ripping people off. What is the motivation?? i have lost my hard earned money to a bunch of people/pretenders sitting somewhere in utah laughing everytime the likes of brandon make a sale. Then their designers like -dustin dixon- "slave" to make you a flimsy site with their WYSIWYG software. I would like them to try and get any hits with the site they insist is complete, complete trash. would probably have been dynamite in the 90's. I realise writing to them only brings on more worthless rebuttals from them and i wont invest my time with them anymore. A word to the wise in origin3. "what goes round comes around" stolen money never benefitted anyone. I assure you (you can write this down) you will lose all and then some of all you have acquired by fraud. How do i know, because their is a higher power greater than all. You will hear from him soon. In case you still dont get it i mean GOD peace joseph


Brandon

Draper,
Utah,
U.S.A.
slander

#9UPDATE Employee

Thu, July 19, 2007

what you claim Origin3 does is not true. it is backed up with fact therefore this is slander 100% which is unlawful, bottom line. You are slandering Origin3 for some sort of personal gain. slander is unlawful anyone knows that. I am protecting my name and the name of origin3. You said we use templates, not true - slander you said we have contracts, not true - slander you said the closest we can come to a database is a shopping cart, not true - slander. By the way, slander A type of defamation. Slander is an untruthful oral (spoken) statement about a person that harms the person's reputation or standing in the community. Because slander is a tort (a civil wrong), the injured person can bring a lawsuit against the person who made the false statement. If the statement is made via broadcast media -- for example, over the radio or on TV -- it is considered libel, rather than slander, because the statement has the potential to reach a very wide audience. libel An untruthful statement about a person, published in writing or through broadcast media, that injures the person's reputation or standing in the community. Because libel is a tort (a civil wrong), the injured person can bring a lawsuit against the person who made the false statement. Libel is a form of defamation , as is slander (an untruthful statement that is spoken, but not published in writing or broadcast through the media). Either way its wrong.


Kent

Sandy,
Utah,
U.S.A.
Let me Type slow so you understand

#10Consumer Suggestion

Sat, July 14, 2007

brannon wake up I dont do web sites and it would be libel not slander if it wasnt true but what i am speaking is opinion opinion is not libel by definition as i said before ive never heard of origin3 your reactions to a customer has shown your true colors as far as 3 compaints i found more then 3 try the consumer protection agency of utah but let me get this straight according to you and origin 3 i am a childish liar with my head stuck up my!! Bandon you truly are an idiot you have done more damage to origin 3 with your coments then i could have ever done. you have completly missed the point i gain nothing from this not money not reputation im not asking anyone for anything orign3 however is trying to cover up a deal that went bad and if this is how they handle it many customers will be leary guess you should have had a contract huh and now thanks to ed mageston and his team of dedicated people when people type in webdesign utah or origin 3 your company will have a big ripoffreport label next to it Thanks for all your help brandon could have done it with out you kent


Kent

Sandy,
Utah,
U.S.A.
Let me Type slow so you understand

#11Consumer Suggestion

Sat, July 14, 2007

brannon wake up I dont do web sites and it would be libel not slander if it wasnt true but what i am speaking is opinion opinion is not libel by definition as i said before ive never heard of origin3 your reactions to a customer has shown your true colors as far as 3 compaints i found more then 3 try the consumer protection agency of utah but let me get this straight according to you and origin 3 i am a childish liar with my head stuck up my!! Bandon you truly are an idiot you have done more damage to origin 3 with your coments then i could have ever done. you have completly missed the point i gain nothing from this not money not reputation im not asking anyone for anything orign3 however is trying to cover up a deal that went bad and if this is how they handle it many customers will be leary guess you should have had a contract huh and now thanks to ed mageston and his team of dedicated people when people type in webdesign utah or origin 3 your company will have a big ripoffreport label next to it Thanks for all your help brandon could have done it with out you kent


Kent

Sandy,
Utah,
U.S.A.
Let me Type slow so you understand

#12Consumer Suggestion

Sat, July 14, 2007

brannon wake up I dont do web sites and it would be libel not slander if it wasnt true but what i am speaking is opinion opinion is not libel by definition as i said before ive never heard of origin3 your reactions to a customer has shown your true colors as far as 3 compaints i found more then 3 try the consumer protection agency of utah but let me get this straight according to you and origin 3 i am a childish liar with my head stuck up my!! Bandon you truly are an idiot you have done more damage to origin 3 with your coments then i could have ever done. you have completly missed the point i gain nothing from this not money not reputation im not asking anyone for anything orign3 however is trying to cover up a deal that went bad and if this is how they handle it many customers will be leary guess you should have had a contract huh and now thanks to ed mageston and his team of dedicated people when people type in webdesign utah or origin 3 your company will have a big ripoffreport label next to it Thanks for all your help brandon could have done it with out you kent


Brandon

Draper,
Utah,
U.S.A.
wow ken must have alot of free time

#13UPDATE Employee

Mon, July 09, 2007

Ken, Once again your personal vendetta is clouding your abilty to be honest. sure Origin3 has complaints from 3 customers?? 3 complaints in over 2 years of business is a great track record for ANY company ANY industry. I mean come on with the slander, this is completely ridiculous. Again you claim that we build templates... please remove your head from the clouds or wherever else it is. This is very childish on your part. you claim that you have never heard of Origin3 yet you are in the state of Utah in the web industry. Sounds to me like you have an honesty problem as well as a problem with having too much time on your hands with nothing better to do than slander a company who is in the same state doing the same thing as you? sounds a little too much like an attempt to drum up some "local" business for yourself. To anyone out there who is reading these posts Kent has no idea what he is talking about. You also state that we don't hold up to our contracts which is very interesting since Origin3 has NO CONTRACTS. Please get your facts straight and stop with your personal attacks on a company who is not perfect but is far from the term you used "scumbag company" dishonest, vindictive slanderous lies. Brandon


Kent

Sandy,
Utah,
U.S.A.
personal vendetta

#14Consumer Suggestion

Wed, July 04, 2007

Do not flatter yourself i've never heard of you or origin 3 if you are any kind of web designer you should know Im talking about scripting but nice try at misleading just because its a different color doesn't make it unique. Ive seen build your own sites that kick out designs comparable to origin3 and they don't cost $3000. however brandon you did peak my interest so i started searching around for info on origin3 turns out I didnt have to go very far there are other posts here on the ripoffreport all saying the same thing stay away from this company I guess these would just be more lying x customers who didnt do there part taken from Brandon's Post ((he did not want to submit the materials to us that we needed to finish his site. I think he may have been under the impression that developing a database required no work on his part but unfortunately that is not the case)) he did his part he hired you duhh what work, he tells you what he wants it to do then you make tables, queries and forms then link them parent to child or many to many dont forget Referential integrity so you dont get orphans then link the whole mess togther using primary keys and brandon im not trying to drum up business building databases my point is simple I know bull when i see it. other info i found on origin 3 from other sites and sources Failure to deliver services as promised not abiding by contracts terms hidden fees failure on completion dates billing issues refund issues now instead of another more of the truth statement from you how abount answering a few of these and in your own word any one with eyes can see your full of it and thats more of and the only truth


Brandon

Draper,
Utah,
U.S.A.
more of the truth

#15UPDATE Employee

Mon, July 02, 2007

This is Brandon again. In response to the last email from Kent. Kent states that all of our websites are templates and all look the same. Here is our portfolio page, http://origin3.net/custom-designs.html Any one with eyes can see that our work is custom and that aside from most of the sites having a header they are very unique. There is also the point that the closest we can come to programming is a shopping cart??? Again this could not be further from the truth. This is just one example of a working database we have created, its pretty sweet. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. This is starting to sound a bit like someone with a personal vendetta towards myself or Origin3 and nothing more. Now we are getting in to name calling like "scumbag company" I suggest perhaps you grow up and move on. Don't you have some websites to develop?


Kent

Sandy,
Utah,
U.S.A.
I never said it was a secret

#16Consumer Suggestion

Sun, July 01, 2007

I can also tell you how To repair tvs or cars does that mean im trying to despreatly drum up some buisness as a tv repair man or car repair. As you stated we will let the facts present themselves. The facts ive seen your sites they all look the same. Nothing like a working database on any of them the closest you come is a shoping cart. Ive read other posts on Origin3, High pressure sales tactics, failure to produce what was promised, hidden fees, poor quality missed delivery dates I could go on but whats the point all scumbags companies want to yell foul when there dealings come out in the light. The nice thing is anyone can do a google on Origin3 web design and see the same sites and read the same info i did. So there are your Facts.


Brandon

Draper,
Utah,
U.S.A.
the truth

#17REBUTTAL Individual responds

Thu, June 28, 2007

Kent, This sounds like a desperate attempt to drum up some business for yourself. Anyone at any time can view the source of a website, this is not a secret. so once again we will let the facts present themselves, Joseph Welcome to our site for your business listings and for your business needs. Search Businesses Country * : Australia Canada England Germany Ireland Italy Mexico Netherlands New Zealand Scotland South Africa Spain Sweden Switzerland USA Albania Algeria American Samoa Andorra Angola (Republic of) Anguilla Antigua and Barbuda Argentina Armenia Aruba Austria Azerbaidjan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia-Herzegovina Botswana Bouvet Island Brazil British Indian O. Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Cayman Islands Central African Rep. Chad Chile China Christmas Island Cocos (Keeling) Isl. Colombia Comoros Congo Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Czechoslovakia Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland French South. Terr. Gabon Gambia Georgia Ghana Gibraltar Greece Greenland Grenada Guadeloupe (Fr.) Guam (US) Guatemala Guinea Guinea Bissau Guyana Guyana (Fr.) Haiti Heard & McDonald Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Israel Ivory Coast Jamaica Japan Jordan Kazachstan Kenya Kiribati Korea (North) Korea (South) Kuwait Kyrgyz Republic Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique (Fr.) Mauritania Mauritius Mayotte Micronesia Moldova Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherland Antilles New Caledonia (Fr.) Nicaragua Niger Nigeria Niue Norfolk Island Northern Ireland Northern Mariana Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Polynesia (Fr.) Portugal Puerto Rico (US) Qatar Reunion (Fr.) Romania Russian Federation Rwanda Saint Lucia Samoa San Marino Saudi Arabia Scotland Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Georgia Sri Lanka St. Helena St. Kitts / Anguilla St. Martin St. Pierre St. Tome & Principe St. Vincent & Gren. Sudan Suriname Svalbard & J. Mayen Swaziland Syria Tadjikistan Taiwan Tanzania Thailand Togo Tokelau Tonga Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Tuvalu Uganda Ukraine United Arab Emirates Uruguay US Minor Outlying Uzbekistan Vanuatu Vatican City State Venezuela Vietnam Virgin Islands (UK) Virgin Islands (US) Wales (UK) Wallis & Futuna Western Sahara Yemen Yugoslavia Zambia Zimbabwe Region : Category : Sub Category : YoushopAfrica.com will give you access to a wide database of African businesses and markets. If you are looking for a travel agency, real estate agent, flower producer, an industrial manufacturer you name it, then look no further. Representing African businesses all over the world, YoushopAfrica.com will provide you with their business profile, location and contact information. For our listed members, we promote your business by directing customers to right where you are. By being a listed business in the directory, you greatly improve the chance to be seen in the vast internet web. YoushopAfrica.com strives to advertise African businesses and opportunities to the global market. For investors looking to invest in the wide African market then this is the right starting point for you. Who Can Register? Any business entrepreneurship or company with African affiliation is qualified to register. Registration is fast, easy and cheap. For $15.00 you get a full years listing membership on YoushopAfrica.com. To See all the benefits of listing with YoushopAfrica.com click on the about us tab above. Click on the register tab above to get started! Disclaimer|JosephnGanga2007 This is the source for Josephs website. No templates. Keep in mind in order to finish this site we needed information that we never got from Joseph. I suggest before trying to trash myself or Origin3 you get your facts straight. Everything I wrote in my defense is backed up by a trail of facts. If you want to drum business for yourself do it by letting your work speak for itself. I see no examples of work you have done to show anybody that you know any better. Show us who you work for and some of your work. Brandon


Kent

Sandy,
Utah,
U.S.A.
Thats one Expensive Template

#18Consumer Suggestion

Thu, June 28, 2007

You most defiantly were taken to the cleaners on that one Joseph. I looked threw the source code on it With Motzilla Sorry to say but that site is nothing but a modified template right down to the scripts coming from a site called w3.org/ there is nothing wrong with using pre made scripts most builders do. But a $3000.00 dollar template. The average builder could put that mess together in under an hour. As far as the information you sent to origin3 most would agree they have worked with less. The truth is very few people know what they want in a site they may know what they want it to do but rarely what it will look like I consider myself lucky if they know what colors they want. But then if customers already new all of that then they wouldn't need a builder. You spoke of a database I'm not sure what you were looking for but if you wanted more than an email you could enter into access it wasn't happening with that web, its written in html you need something like asp.net built using visual basic pulling from SQL you can use access but its limited to 5 gig in size. With everybody and there 16 year old doing web design its hard to find a strong builder Do some reading and a lot more research and look into asp.net before you proceed good luck Joseph As far as origin3 if Brandon's comments reflect the company attitude. all I could get out of it was a bunch of whimpering and whining on how the customer is picking on them no Decent company would post that type of rebuttal on a customer. if there was any fault it was origins3 for charging $3000.00 for that piece of garbage. and dont tell me it wasnt finished you cant polish a turd


Kent

Sandy,
Utah,
U.S.A.
Thats one Expensive Template

#19Consumer Suggestion

Thu, June 28, 2007

You most defiantly were taken to the cleaners on that one Joseph. I looked threw the source code on it With Motzilla Sorry to say but that site is nothing but a modified template right down to the scripts coming from a site called w3.org/ there is nothing wrong with using pre made scripts most builders do. But a $3000.00 dollar template. The average builder could put that mess together in under an hour. As far as the information you sent to origin3 most would agree they have worked with less. The truth is very few people know what they want in a site they may know what they want it to do but rarely what it will look like I consider myself lucky if they know what colors they want. But then if customers already new all of that then they wouldn't need a builder. You spoke of a database I'm not sure what you were looking for but if you wanted more than an email you could enter into access it wasn't happening with that web, its written in html you need something like asp.net built using visual basic pulling from SQL you can use access but its limited to 5 gig in size. With everybody and there 16 year old doing web design its hard to find a strong builder Do some reading and a lot more research and look into asp.net before you proceed good luck Joseph As far as origin3 if Brandon's comments reflect the company attitude. all I could get out of it was a bunch of whimpering and whining on how the customer is picking on them no Decent company would post that type of rebuttal on a customer. if there was any fault it was origins3 for charging $3000.00 for that piece of garbage. and dont tell me it wasnt finished you cant polish a turd


Kent

Sandy,
Utah,
U.S.A.
Thats one Expensive Template

#20Consumer Suggestion

Thu, June 28, 2007

You most defiantly were taken to the cleaners on that one Joseph. I looked threw the source code on it With Motzilla Sorry to say but that site is nothing but a modified template right down to the scripts coming from a site called w3.org/ there is nothing wrong with using pre made scripts most builders do. But a $3000.00 dollar template. The average builder could put that mess together in under an hour. As far as the information you sent to origin3 most would agree they have worked with less. The truth is very few people know what they want in a site they may know what they want it to do but rarely what it will look like I consider myself lucky if they know what colors they want. But then if customers already new all of that then they wouldn't need a builder. You spoke of a database I'm not sure what you were looking for but if you wanted more than an email you could enter into access it wasn't happening with that web, its written in html you need something like asp.net built using visual basic pulling from SQL you can use access but its limited to 5 gig in size. With everybody and there 16 year old doing web design its hard to find a strong builder Do some reading and a lot more research and look into asp.net before you proceed good luck Joseph As far as origin3 if Brandon's comments reflect the company attitude. all I could get out of it was a bunch of whimpering and whining on how the customer is picking on them no Decent company would post that type of rebuttal on a customer. if there was any fault it was origins3 for charging $3000.00 for that piece of garbage. and dont tell me it wasnt finished you cant polish a turd


Kent

Sandy,
Utah,
U.S.A.
Thats one Expensive Template

#21Consumer Suggestion

Thu, June 28, 2007

You most defiantly were taken to the cleaners on that one Joseph. I looked threw the source code on it With Motzilla Sorry to say but that site is nothing but a modified template right down to the scripts coming from a site called w3.org/ there is nothing wrong with using pre made scripts most builders do. But a $3000.00 dollar template. The average builder could put that mess together in under an hour. As far as the information you sent to origin3 most would agree they have worked with less. The truth is very few people know what they want in a site they may know what they want it to do but rarely what it will look like I consider myself lucky if they know what colors they want. But then if customers already new all of that then they wouldn't need a builder. You spoke of a database I'm not sure what you were looking for but if you wanted more than an email you could enter into access it wasn't happening with that web, its written in html you need something like asp.net built using visual basic pulling from SQL you can use access but its limited to 5 gig in size. With everybody and there 16 year old doing web design its hard to find a strong builder Do some reading and a lot more research and look into asp.net before you proceed good luck Joseph As far as origin3 if Brandon's comments reflect the company attitude. all I could get out of it was a bunch of whimpering and whining on how the customer is picking on them no Decent company would post that type of rebuttal on a customer. if there was any fault it was origins3 for charging $3000.00 for that piece of garbage. and dont tell me it wasnt finished you cant polish a turd


Brandon

Draper,
Utah,
U.S.A.
the truth about Joseph and his database

#22UPDATE Employee

Tue, June 26, 2007

Hello. i am Brandon and I am the sales person who sold Joseph his website. I am here to defend my good name as well as the good name of Origin3 Web Design. Unfortunately the story that Joseph has told could not be further from the truth. I will provide documentation and let whoever is interested make your own judgement. This is the site we provided to Joseph which he agrees is the site we provided because he posted the link as well, http://www.origin3software.com/josephnganga/ This is the original document that Joseph sent to me prior to Origin3 agreeing to work on Josephs site, http://www.o3now.com/j/josephnganga/josephlayout.jpg As anyone with good eyes can see what we created and what he submitted are the same minus the Flashing images which Joseph never paid for and refused to pay for and the static image which has no cost associated with that Joseph after repeated request from us he never submitted the images he wanted to use. Joseph was not very easy to work with since he did not want to submit the materials to us that we needed to finish his site. I think he may have been under the impression that developing a database required no work on his part but unfortunately that is not the case. Joseph became even harder to work with when it came time to pay his second half on his website. Origin3 has a paymant policy of 50% up front and 50% at 6 weeks or completion whichever comes first. Joseph dragged his feet and therefore 6 weeks came first. Joseph called us to say "keep the money, I will call it a loss" We convinced Joseph that we were almost done and for us to stop working would not make sense and that all we neded from him was a little bit of information (content, images and approval) We never did get that from him and to this day our hands are tied. Just as a side note. I have worked for two different web design companies and Origin3 is an honest company that really does care about each individual client. Infact beleive it or not Joseph we did value you as a customer and I am personally offended that you would try and twist this around and make myself and Origin3 look bad. If I can give any advice to web design companies out there who are approached to develop a database for Joseph, think long and hard because there is such thing as a client who cannot be pleased no matter what you do and will turn it around and try to make you the problem. Danger! stay away from Joseph Nganga. BRandon

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