- Report: #1293205
Complaint Review: Northwest Territorial Mint - Federal Way Washington
-
Author Not Confirmed
Why?
Northwest Territorial Mint
2505 S 320th St Federal Way, 98003 Washington, USA
Phone:
800-843-9854
Web:
nwtmint.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Northwest Territorial Mint NWTMint "Delayed Order" "Did not refund money when order cancelled" Federal Way Washington
This mint took my money and never delivered my order.
I made a large purchase on September 9th 2015, well in excess of $1,000. They told me it would be delivered by Nov. 20th. It never came.
Finally, in January I exercised my right to a full refund, being that they had well over 4 months to deliver. They notified me on January 2th, by email, that the refund would arrive by Jan. 8th 2016. It never came.
On March 5th., I demanded my refund within 5 business days: three company representatives were addressed in the email. The five business days have passed. No response.
I am not the only person that I know that this has happened to. Last year they never delivered a friends order, so they cancelled and did get a refund after having to hound them.
