- Report: #1187663
Complaint Review: Northwest territorial mint - auburn Washington
Reported By:
Jessie Horton -
little rock , Arkansas,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Northwest territorial mint
p.o. box 2148 auburn, 98071 Washington, USA
Phone:
800-344-6468
Web:
http://bullion.nwtmint.com/
Categories:
Business Rating:
(0)
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Northwest territorial mint Northwest territorial mint took my money but would not ship me my silver auburn Washington
I placed an order for 50 ounces of silver on 11-03-14. i received an update on my account on 10-15-14 with a shipping date 0f 01-09-15.
I had sent a check for the total amount of the purchase and knew it had a 10 day hold of it. i waited untill 11-04-14 and sent an e-mail for proof of payment and an update on the shipping date. I was told that 01-09-15 was the shipping date and there was nothing to be done about it. I was told that i had been advised of the shipping when I placed the order.
I spoke to a manager named Diane and again was told that there was nothing that could be done unless I wanted to pay more for the silver and pay the shipping on it. I asked and was told by the manager that it was not a question of the mint not having the silver but of how much Ii would pay for it. Paying more would get it to me quicker.
I advised the manager that there was no time or ship date furnished when Ii ordered the silver, but by their own paper work advised they would fill the order in a timely manner. Shipping this on 01-09-15 would amount to 107 days total, or 66 business days.
The manager advised she would get back to be before 11-07-14 and let me know how mush extra it would cost to get me order filled earlier, but she has never called me back.
I believe the Mint is just using my money and dont care how long if ever when they will fill my order.
Hindsight is great and after looking on the internet at the number of compaints that are the same as mine I can say that I am not alone in this ripoff.
