Bryan
West Valley City,#2Author of original report
Tue, March 01, 2005
Well I received my ipod last Friday much to my surprise. It works great! Thanks to everyone for their help and if you keep on them you will get it!
Bryan
West Valley City,#3Author of original report
Fri, February 18, 2005
Ok after a week of calls and emails I finally get an email from them apologizing and gave me a fedex tracking number scheduled for a February 24th delivery!!! So I will keep everyone posted and confirm that I did receive a 40gb Apple Ipod. Thanks for everyones help especially Todd from SF!
Bryan
West Valley City,#4Author of original report
Mon, February 14, 2005
I am still impatiently waiting for my ipod. I called them again last tuesday and they called me back and told me that they dont have time to get a tracking number yet and to give them some time ot get the order in. Well, here I am a week later with no ipod. I called them back again today (The number where you dial an extension) and dialed extension 100 and got a "Todd". he said he would give the message to customer service for them to call me back. I explained to him that I cannot close my complaint with the NC DOJ until I have it in my hands and need a tracking number. He said he will have them call me abck with that. I am keeping my fingers crossed, I hope like most others in my position who filed a complaint that I will get some resolution to this and receive my ipod shortly. I will keep you guys posted...
Bryan
West Valley City,#5Author of original report
Mon, February 07, 2005
**UPDATE** My wife told me Incentive Reward Center called and to check my email, low and behold there is an email saying that I qualify and they have bypassed the gift voucher and that my ipod should be arriving in 5-6 weeks. It's amazing what happens when you mention an authoritative agency that has the power to step in and make them do what they promise. Anyway, I have a feeling the ipod will arrive much sooner than that considering they do not want me to further pursue my complaint. I will keep you guys updated... It's funny though, the email says I qualify however my status page says I am still not qualified...hmmmm...well since they returned my call I am sure it is happening now.