- Report: #184544
Complaint Review: MP3 Music HQ - Internet
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Author Confirmed
Why?
MP3 Music HQ
MP3MusicHQ.com Internet, U.S.A.
Phone:
028-93378746
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
MP3MusicHQ. Rip Me Off 30 For A Downloading That I Already Have Free, The Information On Site Is For USA, No Address Only Phone Number ripoff of my hard earned money using a well prepared scam Internet
This company advetrtised unlimited downloading of music and movies for $.99 per month, so I thought that sounds good and skim read their terms and conditions and signed up. Once I paid the membership fee I was directed to a page which instructed me how to download music.
To my dismay they used limewire a totally free downloading music site that we already use. I may not have been so outraged but they also added on other charges eg spyware which ment my bill amounted to 30. I immediatley tried to contact them but surprise surprise there is no way to get through to them. A USA phone number is given but I'm reluctant to try this as I will probably incur large international call fees. It's toll free to USA callers so please pester them if you would like.
What makes me mad is that I am usually very wary about which sites I used and to give these guys their dues they have themslves wery well covered.
Eileen
Whitehead
United Kingdom
To my dismay they used limewire a totally free downloading music site that we already use. I may not have been so outraged but they also added on other charges eg spyware which ment my bill amounted to 30. I immediatley tried to contact them but surprise surprise there is no way to get through to them. A USA phone number is given but I'm reluctant to try this as I will probably incur large international call fees. It's toll free to USA callers so please pester them if you would like.
What makes me mad is that I am usually very wary about which sites I used and to give these guys their dues they have themslves wery well covered.
Eileen
Whitehead
United Kingdom
1 Updates & Rebuttals
Helpmedownload.com
Phils,Asia,
Philippines
HelpMeDownload.com
#2
Sat, September 05, 2009
Hello Eileen,
I sincerely apologize for any inconvenience. I am a customer service representative for HelpMeDownload.com. I will be more than happy to issue you a refund. To resolve your complaint, please reply with a contact number including your country code. To contact you and to resolve this ASAP, our Toll Free contact information is listed below as well.
Kind regards,
Arvie
Customer Support Representative
Support HelpMeDownload
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5
You can also send an email to [email protected]
Our Operations is available 24/7.
