- Report: #1299616
Complaint Review: Metro PCS - Augusta Georgia
-
Author Not Confirmed
Why?
Metro PCS
East boundary Augusta, 30906 Georgia, USA
Phone:
7062312046
Web:
Www.metropcs.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Metro PCS Metro PCS Augusta Georgia
Hello my name is Domonique Elam 706-231-2046. I'm going thru any ugly divorce. However my ex baby's mother Starr works for you guys. She works at the Augusta Ga stores location. She works at the store on East Boundary. Metro PCS alerted me that there was a change on my account. So I called to let them know that I did NOT authorized anyone to do ANYTHING to my account. Your representative was able to see that Ms. Star access my account without my prior knowledge. But your store manager Star used her authority to go into my account and remove a phone line which # is 706-xxx-xxxx she added it to another account. I called metro pcs a number if rimes but didn't get anywhere. My point is that Ms. Starr didn't have my authorization to access my account to remove anything. I've spoken with an attorney. And my next step is to take you guys to court. I feel as if my privacy has been invaded by one of your managers. She's abusing her authority by doing favors for her child's father. In result of that she hacked into my account. I got the phones with a new service on 3/21/16 at the bobby Jones hwy store in Martinez Ga 30907. I want something done about Starr and her fraudulent activities towards my account that she didn't have permission to access. If this is how metro pcs does business by allowing their employees to use their ID # and access someones account then I'll be taking my business elsewhere. Also your customer service was no help and made it seem as if it was my fault. So therefore I contacted a lawyer to assist me, if this matter isn't handle properly! INVOICE # 83467 ACCT#xxxxxSent from my MetroPCS 4G LTE Android device
