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  • Report:  #1246643

Complaint Review: metro pcs and T mobile - Nationwide

Reported By:
tee - fort lauderdale, Florida, USA
Submitted:
Updated:

metro pcs and T mobile
Nationwide, USA
Web:
www.metropcs.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 This company has a big fraud ever since they merge with tmobile stay strong on you and to get an upgrade on your phone or it will not work cutting your phone off and once they do an upgrade on the fast network then a charger charge you data usage I've been with this company for 10 years called in got transferred I doubt 611 from the phone it kept going into T Mobile vs metro pcs I was not given any credits I've been kicked off a grandfather plan that I had for years without any notice and now I'm being forced to pay more money per month just to have the same two lines that I've had for years this is not how you do business I didn't receive good customer service after I finally got metro pcs on the phone only to call the corporate number in Texas in order to get somebody on the line this is not how you do business. T Mobile is taking over their services and not even telling him the represented didn't even know what was going on I'm telling him that I am being transferred automatically into T Mobile queue and don't even have t mobile services now yesterday sharing the line but seem like they're holding the line this is unacceptable business practices I am also going to complain to the BBB on them as well I have not been satisfied yet have not gotten the call to address my billing issues as well as accessing the services that I had before this seems like a real rip off and I know a lot of people have problems with MetroPCS but this is going too far with T Mobile services as well



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