- Report: #150722
Complaint Review: Match.com - Plano Texas
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Author Confirmed
Why?
Match.com
P.O. Box 940689 Plano, 75094 Texas, U.S.A.
Phone:
800-926-2824
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Match.com ripoff Plano Texas
Do not let all the marketing, advertisements and commercials fool you. This online dating service makes all their money on their auto renewals.
When I initially signed up there was a box that automatically defaulted to agree to auto renew once your subscription was up. I unchecked the box and now 6 months later they charged my credit card.
My renewed service starts today and I called in to just get a refund and they would not issue a refund. First of all I never agreed to the auto renewal which they claim that I did and this is not like a product I opened and am trying to return without a receipt.
It is a service- which they can of course issue a refund, especially if I have not utilized the service. This is company is not about sincerely wanting you to meet your MATCH. It is about money.
I spoke with several people and NO ONE was able to help me. The way they spoke to me and how short they were with me, is terrible customer service. BUYER BEWARE. You might be better off checking out EHARMONY. I am going to dispute this with my credit card company.
Ben
Jacksonville, Florida
U.S.A.
When I initially signed up there was a box that automatically defaulted to agree to auto renew once your subscription was up. I unchecked the box and now 6 months later they charged my credit card.
My renewed service starts today and I called in to just get a refund and they would not issue a refund. First of all I never agreed to the auto renewal which they claim that I did and this is not like a product I opened and am trying to return without a receipt.
It is a service- which they can of course issue a refund, especially if I have not utilized the service. This is company is not about sincerely wanting you to meet your MATCH. It is about money.
I spoke with several people and NO ONE was able to help me. The way they spoke to me and how short they were with me, is terrible customer service. BUYER BEWARE. You might be better off checking out EHARMONY. I am going to dispute this with my credit card company.
Ben
Jacksonville, Florida
U.S.A.
4 Updates & Rebuttals
Steve
Phila,Pennsylvania,
U.S.A.
match.com
#2Consumer Comment
Wed, September 21, 2005
Eharmony sucks too. They all do. I totally agree with you on as well as anyone else. They are all out to make money big time and its sickening. go to 8minute dating. You might not get a date but you can talk to people that are there.
Steve
Phila,Pennsylvania,
U.S.A.
match.com
#3Consumer Comment
Wed, September 21, 2005
Eharmony sucks too. They all do. I totally agree with you on as well as anyone else. They are all out to make money big time and its sickening. go to 8minute dating. You might not get a date but you can talk to people that are there.
Steve
Phila,Pennsylvania,
U.S.A.
match.com
#4Consumer Comment
Wed, September 21, 2005
Eharmony sucks too. They all do. I totally agree with you on as well as anyone else. They are all out to make money big time and its sickening. go to 8minute dating. You might not get a date but you can talk to people that are there.
Steve
Phila,Pennsylvania,
U.S.A.
match.com
#5Consumer Comment
Wed, September 21, 2005
Eharmony sucks too. They all do. I totally agree with you on as well as anyone else. They are all out to make money big time and its sickening. go to 8minute dating. You might not get a date but you can talk to people that are there.
