- Report: #1453990
Complaint Review: Marketing For Travel Agents (Heidi DeCoux) - Wilkes-Barre PA
Reported By:
Morgan -
Little Rock, Arkansas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Marketing For Travel Agents (Heidi DeCoux)
8 West Market Street, Suite 1115 Wilkes-Barre, 18701 PA, United States
Phone:
800-281-6380 x704
Web:
www.marketingfortravelagents.com
Categories:
Business Rating:
(0)
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Marketing For Travel Agents (Heidi DeCoux) Heidi DeCoux Misleading, Scheming Company Wilkes-Barre PA
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I work for the CEO of a travel company and while on Facebook, an ad appeared advertising this company and their promises to have exceptional marketing options for Travel Agents, however, I couldn’t find any testimonies in the comments, so I clicked it off. I then headed over to my Instagram page and the same ad appeared again, so I dedicated to sign up for the training because it was promising to offer marketing training for Travel Agents. The training was NOT an actual training but a PITCH to buy her services. What I didn’t know is when I registered our company for the services it was a scheme. You see, on these "training calls” Heidi tells you that she’s offering you a one time exclusive opportunity which is a flat out LIE! She makes you think that you have to join her company right then and there or you’ll never be able to receive the offers again, but what she fails to tell you is that she runs that same scam on each of her calls. Meanwhile, you only have until the end of the call to sign up. No where in the call does she tell you that the "set up” fee of almost $300 that you pay to her is non refundable.
She only tells you that it will be 30 days before you are charged again. She manages to not highlight that missing piece while she is hurrying you to register. You will find this hidden on another page. Again, it’s no where in plain sight. Anyway, after registering I figured that it was a misleading scam. She sends you hundreds of emails so there’s no way on earth that you can ever complete the course, therefore she will be able to charge you the $97 per month because you’ll never be able to keep up. We never accessed the course or any of the materials and asked for a refund and she refused. She claimed that we would be listed on another outside professional travel page for an added value and this never happened either. Everyone on my Team caught on to her scheme quickly.
I sent an email asking Heidi to give me the date that I could cancel so that our company would not be charged again and instead she emailed back and stated that she had already cancelled us without our permission and again this was without our permission and we never ever accessed her site or received any materials from her. She scammed us out of almost $300 and tried to clear up her scam in the end which was a great fail. We have warned our over 15,000 travel partners of her scam as well as showed our receipts. She was upset with us because we called her out with her scam. She prays on Travel Agents who are desperate because of the myth that Travel Agents are a dying breed. She continues to email us to try to sell to us. We had to report abuse. Her entire program is very misleading. I have learned my lesson buying any course or materials from social media. More than likely it is a scam and you will always lose your money. Our account was cancelled without permission, we were mislead and lied to and no refund was ever issued. We are taking this to the Attorney General.
2 Updates & Rebuttals
Morgan
Little Rock,Arkansas,
United States
Retraction of Statements Given by Morgan
#2Author of original report
Fri, May 03, 2019
Ripoff Report will not take down the report, however the complaint has been resolved and all claims listed and mentioned in the Original Report have been retracted.
The statements made in the original report have been retracted and should no longer have any bearing against Marketing For Travel Agents.
Mediator
New York,New York,
United States
Not a Scam: Rebuttal
#3REBUTTAL Owner of company
Fri, May 03, 2019
Hello,
I am asking that this report be removed. This company is not a scam. The person who reported this company was a contractor in my program and I am a mediator in the issue. I have been involved in this incident although I am not directly involved. The person who filed the complaint purchased from an online course for their business from this company and did not open or use the purchase and wanted a refund from the company.
The company would not refund and because of this, the person became upset. I was able to communicate with the person and the company and both parties have resolved any issues or misunderstandings. The person who filed the report has asked for the report to be taken down, but, unfortunately it has not.
The person did not receive a refund because the company's terms do not allow refunds and the consumer was unaware due to whatever reason. The whole issue was a big misunderstanding and now both parties have agreed to put this incident behind them and move forward amicably.
If you are a consumer and you wish to take The Marketing for Travel Agents course you are skeptical because of this review, please do not think that this course is a scam because of this review because it is not. Unfortunately, this review was the outcome of a misunderstanding and unfortunately, the website will not allow it to be taken down.
I would like consumers to feel comfortable working with this company as based on my communication with them and research, they are a legitimate company and consumers should not be afraid to purchase or inquire about their services.
I hope that my feedback will help anyone who has or had ill feelings towards the company or about using the services. I am not being threatened, coerced or paid to leave this review and feedback.
