- Report: #1443678
Complaint Review: ManTrans LLC - Tallahassee Florida
Reported By:
Williamsburg VA Customer -
Williamsburg, Virginia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
ManTrans LLC
4920 Woodlane Circle Tallahassee, 32303 Florida, United States
Phone:
8502226993
Web:
http://mantrans.net
Categories:
Business Rating:
(0)
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ManTrans LLC Guaranteed a one week turn around that took 6 times longer Tallahassee Florida
They guarranteed it would only take 1 week for my transmission to fixed and sent back to me. We own a business and the transmission was out of one of the work trucks. We scheduled upcoming work around being down a truck for a week or two at most, however one week from mantrans turned into over a month of excuses, lies, being told it was on its way back just to find out they lied again. 6 or so weeks later and they FINALLY sent our transmission back. There were other options for us to repair this transmission but we went with mantrans because of their "guaranteed one week turn around". Their deceitful business practices cost us a lot of business, and in turn cost us a lot of customers who, like us, grew tired of waiting. Being that this group is also a service based business, you would think they would understand that but they lie, promise things they never plan on delivering in a time frame they never intended to stick to, but they are quick to take thousands of dollars from you,then giid kuck getting them to answer the phone or respond to you at all. We asked how they were going to make this right, because the one week turn around guarantee they gave up front actually took 6 times longer and cost us thousands of dollars. The owner of Mantrans was supposed to call to discuss the possibility of a partial refund of our money, but of course, like the many lies before, that call never happened. Terrible, shady, dishonest business practices. This company should be ashamed of themselves for purposely hurting other business owners just to earn an extra buck.
