- Report: #1354272
Complaint Review: Magic Track - Internet
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Author Confirmed
Why?
Magic Track
Internet, USA
Web:
www.magictrack.com
Categories:
Business Rating:
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Magic Track Excited Buyer Internet
I placed my order for a set of Magic Tracks in early Dec. 2016 hoping my GodDaughter would get it for Christmas. Four days before Christmas I get a postcard in the mail from Magic Track stating my order was now back ordered, no expected shipment date or any other information. So I wanted a few weeks with no response from the company so I called the number on the card only to hear a voicemail about how the company was working hard to fill orders.
So I waited another few weeks , no word from the company so I called again and this time the recording was garbled and I couldn't make a selection to talk to anyone. I waited a few days called back and talked to a live person for her to tell me that my credit card was reported stolen and that's why I didn't get my order...credit card NOT stolen, gave her the card number again and asked her if the stock was available she assured me it was in stock and was shipping the next day.
I waited a few days for an email confirming the order had shipped and nothing so I checked the credit charge and nothing had been charged from Magic Track so I called back only to hear the same thing but I gave them another chance and STIlL NOTHING. It is now Feb. 6 and Magic Track is still on back order. I canceled my order and I advice everyone do the same. Bad business practices and this company should not be allowed to sell anything. BEWARE!!!
