- Report: #1427412
Complaint Review: Luxury Secure - Silver City New Mexico
Reported By:
Cynthia -
Philadelphia, Pennsylvania, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Luxury Secure
2340 Hwy 180 E. STE. #255 Silver City, 88061 New Mexico, United States
Phone:
866-216-7544
Web:
luxurysecure.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Luxury Secure Luxury Secure would not refund me my $99 for a watch I said I was willing to return to them. They only offered me 35% of the $99. Silver City New Mexico
Luxury Secure would not refund a $99 charge they put on my credit card for a watch I did not order. When I requested the refund they said they could ony refund me 35% of the sale because I checked the terms and condition box (fine print) stating that if I did not contact them witin 14 days to cancel they would charge my account.
I offered to return the watch so they could make a refund but they did not accept that exchange.
This began with me answering a surevy (they said it was for Amazon) that I don't remember. They said I offered to pay the $6.99 shipping and handling and the terms and conditions stated the information above.
