- Report: #1329251
Complaint Review: Lowes home improvement - Nationwide
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Author Not Confirmed
Why?
Lowes home improvement
Nationwide, USA
Phone:
7047582084
Web:
Lowes.com
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Lowes home improvement Ceo Robert Niblock email [email protected] Ripped off on extended warranty Mooresville North Carolina
I purchased a lawn mower a couple years ago and I paid for the extended warranty, my lawn mowers bar code was scanned and I was told everything was good. We'll when I needed service I'm told that I need the receipt with the purchase date and cost. Oh by the way your receipt faded because the way it's produced. I was told that I could look thru my bank records to find the purchase, I made countless purchases. When I asked why was the bar code scanned at purchase I was told the information is dropped from the store after 3 months ( how many lawn mower break in 3 months) If you have your faded receipt to get the date of purchase and cost they keep those records for 5 years. But you can't pull up my purchase and extended warranty by the bar code you scanned at purchase with my serial number and model number.
