Isha
Orlando,#2Consumer Suggestion
Thu, November 11, 2004
There are many victims select one by doing a search for just-leather. Just a suggestion, they are not willing to help out there own customers unless we waste our time like this. So keep your jacket and send the money due to someone they ripped off or tell them you will send the money when no bad reports are filed for 60 days. I think that's fair and gives them a reason to fix there lies and dishonest ways. Just something to think about.
Mary
Santa Barbara,#3Author of original report
Wed, November 10, 2004
On 11/10/2004, I received the jacket that I had ordered on 10/7/04 after following your advice here. I am writing and sending them a check to replace the money returned to my bank card. Thanks for your help.
Mary
Santa Barbara,#4Author of original report
Tue, November 02, 2004
I spoke with just-leather on 10/22 and was told the package was being shipped on Fed Ex as per their email. When I learned that the tracking number with Fed Ex was INVALID on 10/27, I immediately emailed just-leather, which reconfirmed the same Fed Ex tracking number. Now, he claims it was a UPS number. Fine, except that UPS reports that they gave them a billing number on 10/22, but never received or picked up a package from just-leather. I am getting a refund only because I filed a Fed. Reg. E form through my Visa Bank Card. (My bank was very understanding and cooperative with this, by the way.) If I ever receive the jacket that I ordered from just-leather, I will gladly pay for it. Thank you.
Mary
Santa Barbara,#5Author of original report
Tue, November 02, 2004
I spoke with just-leather on 10/22 and was told the package was being shipped on Fed Ex as per their email. When I learned that the tracking number with Fed Ex was INVALID on 10/27, I immediately emailed just-leather, which reconfirmed the same Fed Ex tracking number. Now, he claims it was a UPS number. Fine, except that UPS reports that they gave them a billing number on 10/22, but never received or picked up a package from just-leather. I am getting a refund only because I filed a Fed. Reg. E form through my Visa Bank Card. (My bank was very understanding and cooperative with this, by the way.) If I ever receive the jacket that I ordered from just-leather, I will gladly pay for it. Thank you.
Mary
Santa Barbara,#6Author of original report
Tue, November 02, 2004
I spoke with just-leather on 10/22 and was told the package was being shipped on Fed Ex as per their email. When I learned that the tracking number with Fed Ex was INVALID on 10/27, I immediately emailed just-leather, which reconfirmed the same Fed Ex tracking number. Now, he claims it was a UPS number. Fine, except that UPS reports that they gave them a billing number on 10/22, but never received or picked up a package from just-leather. I am getting a refund only because I filed a Fed. Reg. E form through my Visa Bank Card. (My bank was very understanding and cooperative with this, by the way.) If I ever receive the jacket that I ordered from just-leather, I will gladly pay for it. Thank you.
Mary
Santa Barbara,#7Author of original report
Tue, November 02, 2004
I spoke with just-leather on 10/22 and was told the package was being shipped on Fed Ex as per their email. When I learned that the tracking number with Fed Ex was INVALID on 10/27, I immediately emailed just-leather, which reconfirmed the same Fed Ex tracking number. Now, he claims it was a UPS number. Fine, except that UPS reports that they gave them a billing number on 10/22, but never received or picked up a package from just-leather. I am getting a refund only because I filed a Fed. Reg. E form through my Visa Bank Card. (My bank was very understanding and cooperative with this, by the way.) If I ever receive the jacket that I ordered from just-leather, I will gladly pay for it. Thank you.
Matthew Sherman
Freehold,#8REBUTTAL Owner of company
Tue, November 02, 2004
Hello, We had tried to reach the client by telephone that was provided to us but the number is constantly busy. We have issued this client emails as well. We issued this client back her funds. This package was lost and is being traced as well. If this package cannot be found we will put in a claim with the freight company. The number that was provided was a 1Z number which is UPS not Fedex. We reserve the right to use whoever gets the package to the client in the most expedited fashion possible. In the mean time this client has been issued a full and complete refund to her credit card. It would be appreciated if we were able to reach the client via phone. Thank you in advance Owner, Just Leather