I ordered $5, 0000 of silver from JM Bullion on April 4th 2014. The processing time for credit card orders is 1 to 2 days according to JM Bullion's website. On April 8th my order was marked as shipped. However, when I used the provided tracking number, UPS states no package was recieved at any of their facilities And only a lable has been printed. Thus, the statement that my package has been shipped is varifiably false.
It is now April 12th 2014, 4 days after my order was marked shipped and UPS still has recieved no package from JM Bullion. I read consumer reviews of JM Bullionafter I became suspicious aof their behavior. I found a similar pattern of conduct from the company reported by a vast number of customers. None of my email communication has been returned.
As of the time I write this no merchandise has been recieved, no email communication has been returned, and no explanation for the failure to ship has been provided.