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  • Report:  #1501144

Complaint Review: JC Penneys - West Valley Utah

Reported By:
Jo Anne Mc Vinnie - West Valley, Utah, United States
Submitted:
Updated:

JC Penneys
Valley Fair Mall West Valley, 84119 Utah, United States
Web:
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Categories:
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On September 28, 2020, Order #2020270312295805, I ordered 3 clothing items that were on sale, one was a Clearance item: Catalog Invoice #71060296, a $25.00 women's Tank Top on sale for $6.19, but JC Penney charged me $30.65 for this item and will not give me a refund because I only just discovered this when I received my bill yesterday.

On August 20, 2020, Order #20202311499104, I ordered a pair of mens shoes, the exact same price of $56.51, I purchased this same pair of shoes 2 months prior, different color; 2 pairs of mens levis jeans that was advertised buy one get second 50% off, but JC Penney charged me full price for both; in this same order, I purchased 2 sets of mens socks, 6 to a pack, thart was advertised $20.00, second set 40% off, but JC Penney charged me full price for both, and will not give me a refund because I only just discovered that they messed up and are trying to put the blame on me.

I ordered all of these items online because they were on sale, trying to save money, and purchased these items online with my JC Penney credit card.

I deserve to get the items I ordered, for the price I paid for them, the exact same price that I was misled to believe by JC Penney advertised to be true. THIS IS FRAUD!!!!!!!!!!!!



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