- Report: #1465637
Complaint Review: Intoxalock - Nationwide
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Intoxalock
Nationwide, United States
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Intoxalock Lured me in By low prices and cost me a lot more Nationwide
They lured me in With the low price and stating that I could if I was not satisfied with the services I could cancel anytime. Two months in they said that I needed to sign a contract. This contract stated that I needed to use thier service until my time was up with the state. I called to inquire as to why I was told there was no contract and why after 2 months you say I need to sign a contract or you would report that I was in violation to the state. They told me that the sales person mistold me information and they require a contract. I told them that I would not sign a contract and they reported noncompliance to the state. I went to another vendor. They removed the Intoxalock device and installed the new one. I returned the Intoxalock device to the place where it was installed. Months later I received a bill for over $2000 stating I owe for the equipment, service fees, calibration fees, uninstalation fees, and early termination fees. I called Intoxalock and they stated that they did not receive the equipment back and that because I did not fulfill the contract with them I am liable for the fees. I then asked, why I was charged for uninstalling the device if they did not receive the equipment back... how do they know that it was uninstalled?? They responded by telling me that the installation vendor reported the return of the equipment. I asked then why am I being charged equipment rental if you admittingly have the equipment. She said I had to go back to the vendor pick up the equipment and send it back before the rental fees would stop. I contacted the vendor and they reported that the equipment was sent back to Intoxalock. I called Intoxalock back and they denied they received it and that fees and interest would continue until they receive the equipment back. I am now at a loss as what to do, they have reported it to my credit report as a collection. It is a BIG expensive mess. They will not work with me to correct this. I don’t know what to do... my next step is to file a lawsuit against Intoxalock to fight the fact I do not owe the money. However in the meantime, my credit has dropped significantly. These ignition interlock companies know that they have you bent over because they can simply put you in noncompliance with the state and charge you anything they want and ruin your credit. #DUInotWorthIt I do not recommend this company!
1 Updates & Rebuttals
The Dog
United StatesOh Poor Baby!
#2Consumer Comment
Thu, October 25, 2018
YOU and drunks like YOU put the lives of the general public at risk EVERYDAY. Drunks like you MURDER innocent people everyday. If YOU don't like the consequences YOU caused, then it's just too bad! You drunks shouldn't even be on the road as a result of your stupid decisions to put the lives of innocent people in danger!
