This company should be shut down until they change their Terms & Policy Section. They tell you in this section that you have a 3-day FREE trial after a initial $2.97 charge. Well guess what, they charge your credit card $139.95 IMMEDIATELY after the initial $2.97 charge.
I found within a few minutes that this business was not for me. They did not provide any factual or concrete information for pages, and as you moved forward, they have you signing up for something else which requires yet ANOTHER CHARGE and requires very personal information (SS#'s etc.), again before you receive any pertinent information! So, I CANCELLED immediately, at 12:33 p.m.
I pulled up my bank account on-line obviously concerned about a "scam" outcome, and found that there was a $139.95 charge sitting there in my account. Granted, I did cancel immediately, and granted, they DID CHARGE MY CREDIT CARD ILLEGALLY. Again, this $139.97 was not supposed to be charged UNLESS I did NOT CANCEL the program. I hope your following me here, because unless you want a huge headache, I'd stay FAR, FAR AWAY from this company.
I have now been hung up on twice by their company employees in the past 2 days. I'm trying to obtain information as to how they were able to "illegally" charge my card, and now trying to get this charge removed without having to go to my bank and file a "Dispute".
They tell me that this is a "Hold" charge and if I cancel within 3-days they will release the funds within 3-5 busines days. Well, the charge should have NEVER happened in the first place. And then to finally release this charge AFTER the 3-day TRIAL (even though I cancelled immediately) and to tell me that this charge will hang around for an ADDITIONAL 3-5 business days until it clears is ILLEGAL and is NOT STATED in their "Policy" section.
I will follow-up to this report either way, whether the charge is dismissed or not. We need to remember here that they are NOT the "hero" for ultimately dismissing the charge - they are the VILLAIN who confiscates your money without warning, without discussion, without ASKING . . .
I actually got ahold of someone in "Billing", whether they're really billing or not is a mystery as they all use "fictitious" names like "Tina Hamilton" was a Pakastanian that I spoke with earlier. At any rate, she actually raised her voice quite loudly and told me that I should have read their "POLICY" section. I reassured her that I'm retired legal and that I read the "POLICY" section LOUD and CLEAR "BEFORE" I signed up, and they will see humongous repercussions soon . . . she then hung up on me.
I will be reporting them to the Attorney General today. I will also follow-up with a report to the BBB. This is a company that should be SHUT DOWN Immediately. They absolutely need to change their Terms & Policies section to WARN the PUBLIC that their credit card WILL BE CHARGED IMMEDIATELY, and IF they Cancel within 3-days, at that time they will file a release to the credit card company which will take an additional 3-5 business days to complete.
This is still early yet for my personal situation, so I don't know if they will retract their charge or not. Again, I will follow up within a week.
EDitor's Suggestions on how to get your money back!
Director of Operations
Foothill Ranch,#2UPDATE Employee
Thu, April 15, 2010
The 3-day begins the day the
client submits their order. Actually, the $139.95 is billed on the 4th day
after the signup.
The $2.97 charge is drafted
immediately upon signup. At the same time the $139.95 is temporarily authorized
and in a Pending Status in their account, which holds those funds. The pending
status remains until the funds are drafted or the hold is removed. If the
customer does not cancel during the 3-day period the $139.5 charge is then
drafted from the account based on the initial authorization on the account. If
the customer cancels within the 3-day period, the authorization for the funds
is lifted and the money is again available for them in their account.
The 3-day begins the day the
client submits their order. Actually, the $139.95 is billed on the 4th day
after the signup.
The $2.97 charge is drafted
immediately upon signup. At the same time the $139.95 is temporarily authorized
and in a Pending Status in their account, which holds those funds. The pending
status remains until the funds are drafted or the hold is removed. If the
customer does not cancel during the 3-day period the $139.5 charge is then
drafted from the account based on the initial authorization on the account. If
the customer cancels within the 3-day period, the authorization for the funds
is lifted and the money is again available for them in their account.
Darci Turner
La Quinta,#3Author of original report
Thu, April 15, 2010
What are you talking about -- YES you did charge my account. The $139.95 is still showing as a charge in my bank account. It hasn't disappeared. I'm on-line right now and it's 5:12 p.m. and your fraudulent charge is still showing on my credit card for 2 full days now.
Who do you think you people are to do this to the public? You're holding MY FUNDS without my authorization. Don't you understand, you NEVER had the authority to charge the $139.95 to my card in the first place. I cancelled within 1 hour of signing up. Your "Policy" section stated that I would be charged a $139.95 fee AFTER a 3-day trial period. NEVER did it state that you would be charging my credit card IMMEDIATELY upon hitting the "Submit" button when acquiring information DURING the FREE 3-DAY TRIAL PERIOD!
Director of Operations
Foothill Ranch,#4UPDATE Employee
Wed, April 14, 2010
We have terminated this customers account and no further charges will be conducted on their account.
Internet Cash Machine is a membership site that provides users with all
the tools and information necessary to learn how to post websites and webstores
and launch products for auction on eBay to make money online. In order to sign up for the Internet Cash Machine program, the customer
MUST go thru the following steps.
1.
Client reaches Internet Cash Machine site through different internet
advertisements. 2. Client
is directed to a sales landing page to enter preliminary information. Note that
there is a link at the bottom of the page to the Terms
and Conditions of the signing up for the program.
3. Then the customer MUST provide their credit card information on the
secured payment page.??By placing my order I agree to the Terms of Offer,
which explain this order includes the about for just $2.97 for processing. If
you enjoy the 3-day trial and continue your path to making money, you will be
billed a one-time fee of $139.95 and a monthly maintenance fee of $4.95. You
may cancel anytime by calling 1-877-863-3088. The 3
day trial is 3 days from the day the client signed up. Actually the $139.95 is
billed on the 4th day after the signup. The
$2.97 charge is drafted immediately upon signup. At the same time the $139.95
is temporarily authorized on their account, which holds those funds for us. If
they do not cancel during the 3 day trial period the $139.5 charge is then
drafted from the account based on the initial authorization we placed on their
account. If
they cancel within the 3 day trial period, the authorization for the funds is
lifted and the money is again available for them in their account. The
$139.95 charge is initially placed on Pending Status in their account. That
pending states remains until the funds are drafted the hold is lifted. Again on the credit information page, the terms and
conditions of the program are noted on the page in several different areas.
First, there is a link on the bottom of the page for the Terms and
Conditions. Second, the Terms and Conditions and charges for the program
are listed on the page, directly to the left of the Rush My Order button.
Those terms and conditions and charges for the service clearly state that there
are 3 different charges for this program. The first is the initial charge
of $2.97 for processing of the account. The $2.97 charge provides the customer
with access to the service for a 3 Day Trial Period. The 3 day period
provides the customer with access to the service so they can ascertain if they
would like to continue with the service and incur the additional charges for
the service. After the 3 day trial period has expired, as the terms clearly
state, the customer is then charged the second charge, which is a one-time
$139.95 charge for the service membership. The customer then has access
to the full service until they elect to cancel the service. Each month that the
service is active the customer will be charged a monthly maintainance fee of
$4.95. The exact terms that are on the credit card information page are
enlarged below for better viewing. In addition to clearly spelling out each fee
required for the service, we provide the number for the customer to call to
cancel the account. The link to the terms and conditions that is listed
on each page involved in the signup process, take the user to the Terms and
Conditions page, represented by the graphic below. Again, ALL the
program costs, charges, terms, conditions and cancellation procedure are
clearly spelled out on the page. Immediately after the credit card information page
has been completed and the customer clicks on the "Rush My Order button,
the terms are again presented to the customer in the form of a pop-up on the
page that again lists the terms for the program and service. It is at that point that the customer will see a
Confirmation Page that confirms their signup is complete for the service and provides
them with the username, password, and customer service contacts for their
account. Then a Welcome Email is sent to the email address the
customer provided us upon signing up for the service. After the customer has reviewed the Confirmation Page, and received the
Welcome Email at their email address, all that is left for the customer to do
is to login to their ICM account. Below is the signin page to access the
ICM customers accounts. Once they are into their account, they must confirm their personal
information to make sure that they are in the correct account and their account
was set up correctly. From their the customer can set their own path to begin
to create their website. Within the administration of their website they will
periodlically be presented with additional tool and services for their
business, such as a Merchant Account to accept credit cards for their products
and services on their website. These services arre entirely optional and
the customer can bypass them with a simple click, if do not wish to obtain that
certain service. Based on the above representations and facts, there can be no question
that ICM has taken every step to assure that all the terms and conditions are
displayed multiple times throughout the sign up process and after the signup is
complete. For any customer to state that, they were not made aware or
did not see or was not informed or did not authorize the charges about
the pending charges for the service, would be a mistatement of the obvious facts. We have terminated this customers account and no further charges will be
conducted on their account. Internet Cash Machine is committed to the success
and satisfaction of all of its clients and conducts its business in compliance
with all applicable laws, rules, and regulations. Please contact me
directly if I may be of any further assistance. This customer can keep any
materials that were received as our gift. Respectfully yours, Internet Cash Machine Staff
We have terminated this customers account and no further charges will be
conducted on their account. Internet Cash Machine is a membership site that provides users with all
the tools and information necessary to learn how to post websites and webstores
and launch products for auction on eBay to make money online. In order to sign up for the Internet Cash Machine program, the customer
MUST go thru the following steps.
1.
Client reaches Internet Cash Machine site through different internet
advertisements. 2. Client
is directed to a sales landing page to enter preliminary information. Note that
there is a link at the bottom of the page to the Terms
and Conditions of the signing up for the program.
3. Then the customer MUST provide their credit card information on the
secured payment page.??By placing my order I agree to the Terms of Offer,
which explain this order includes the about for just $2.97 for processing. If
you enjoy the 3-day trial and continue your path to making money, you will be
billed a one-time fee of $139.95 and a monthly maintenance fee of $4.95. You
may cancel anytime by calling 1-877-863-3088. The 3
day trial is 3 days from the day the client signed up. Actually the $139.95 is
billed on the 4th day after the signup. The
$2.97 charge is drafted immediately upon signup. At the same time the $139.95
is temporarily authorized on their account, which holds those funds for us. If
they do not cancel during the 3 day trial period the $139.5 charge is then
drafted from the account based on the initial authorization we placed on their
account. If
they cancel within the 3 day trial period, the authorization for the funds is
lifted and the money is again available for them in their account. The
$139.95 charge is initially placed on Pending Status in their account. That
pending states remains until the funds are drafted the hold is lifted. Again on the credit information page, the terms and
conditions of the program are noted on the page in several different areas.
First, there is a link on the bottom of the page for the Terms and
Conditions. Second, the Terms and Conditions and charges for the program
are listed on the page, directly to the left of the Rush My Order button.
Those terms and conditions and charges for the service clearly state that there
are 3 different charges for this program. The first is the initial charge
of $2.97 for processing of the account. The $2.97 charge provides the customer
with access to the service for a 3 Day Trial Period. The 3 day period
provides the customer with access to the service so they can ascertain if they
would like to continue with the service and incur the additional charges for
the service. After the 3 day trial period has expired, as the terms clearly
state, the customer is then charged the second charge, which is a one-time
$139.95 charge for the service membership. The customer then has access
to the full service until they elect to cancel the service. Each month that the
service is active the customer will be charged a monthly maintainance fee of
$4.95. The exact terms that are on the credit card information page are
enlarged below for better viewing. In addition to clearly spelling out each fee
required for the service, we provide the number for the customer to call to
cancel the account. The link to the terms and conditions that is listed
on each page involved in the signup process, take the user to the Terms and
Conditions page, represented by the graphic below. Again, ALL the
program costs, charges, terms, conditions and cancellation procedure are
clearly spelled out on the page. Immediately after the credit card information page
has been completed and the customer clicks on the "Rush My Order button,
the terms are again presented to the customer in the form of a pop-up on the
page that again lists the terms for the program and service. It is at that point that the customer will see a
Confirmation Page that confirms their signup is complete for the service and provides
them with the username, password, and customer service contacts for their
account. Then a Welcome Email is sent to the email address the
customer provided us upon signing up for the service. After the customer has reviewed the Confirmation Page, and received the
Welcome Email at their email address, all that is left for the customer to do
is to login to their ICM account. Below is the signin page to access the
ICM customers accounts. Once they are into their account, they must confirm their personal
information to make sure that they are in the correct account and their account
was set up correctly. From their the customer can set their own path to begin
to create their website. Within the administration of their website they will
periodlically be presented with additional tool and services for their
business, such as a Merchant Account to accept credit cards for their products
and services on their website. These services arre entirely optional and
the customer can bypass them with a simple click, if do not wish to obtain that
certain service. Based on the above representations and facts, there can be no question
that ICM has taken every step to assure that all the terms and conditions are
displayed multiple times throughout the sign up process and after the signup is
complete. For any customer to state that, they were not made aware or
did not see or was not informed or did not authorize the charges about
the pending charges for the service, would be a mistatement of the obvious facts. We have terminated this customers account and no further charges will be
conducted on their account. Internet Cash Machine is committed to the success
and satisfaction of all of its clients and conducts its business in compliance
with all applicable laws, rules, and regulations. Please contact me
directly if I may be of any further assistance. This customer can keep any
materials that were received as our gift. Respectfully yours, Internet Cash Machine Staff