- Report: #1247084
Complaint Review: iHealthFulfillment - Internet
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Author Confirmed
Why?
iHealthFulfillment
Internet, USA
Phone:
1-888 675-0241
Web:
virectin.com
Categories:
Business Rating:
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iHealthFulfillment Virectin Denied return of product even though website shows 100% money back guarantee. Claim was that I had purchased the product years ago and therefore was reorderig and did not qualify for the refund. Internet
iHealth Fulfillment sells a product called Virectin. This is a male enhancement/testosterone booster, all natural product. Their website is quite detailed and offers a 100% money back guarantee (unconditional) if the product is returned within 60 days of purchase. I read about this product after making the purchase and was convinced I should not use it. I haven't even received the package yet (due in 3 days) but was being proactive and requested a refund based on the guarantee. I was denied a refund because they stated I had used the product before (about 2 years ago I purchased one bottle) and therefore do not qualify for the refund.
I have argued the issue with them through email, but have not made any headway. According to the last email received there is a "terms and conditions" which I am now aware of that does state reorders do not qualify for the satisfaction refund. True, I should have read further, but the deceptive practice of placing the guarantee on the site in large print without the disclosure regarding reorders is unacceptable. I have gone to my credit card company for assistance and await their response.
Stay away from this company and their products. It is obvious they have something to hide. I now believe their product does not work as advertised and feel the company is practicing deceptive advertising. I will be certain to inform all that I can reach out to about this experience.
