I made contact with hotels.com customer service today about the rate that was charged for a room on September 28th. they said that that was the going rate for the room that night at a Micro Inn located in Winston-Salem North Carolina. per my conversation with two other guests at that location that same night they only paid about $68 for the room hotels.com charged me $128. I have since done some research and I found typically the last three hotels that I stayed at, that the walk-in price or calling the hotel directly, is a lot cheaper than hotels.com. Do not use hotels.com.....this site is a ripoff