- Report: #270905
Complaint Review: Hiram Waste Hiram Waste & Recycling Michael French Laura French - Heath Texas
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Author Confirmed
Why?
Hiram Waste Hiram Waste & Recycling Michael French Laura French
17 WIMBLETON COURT, Rockwall, TX 75032 Heath, 75032 Texas, U.S.A.
Phone:
972-524-2418
Web:
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Hiram Waste Hiram Waste & Recycling Michael French Laura French Never on time, BAD customer service, curses customers & County commissioners, Extremely rude & Unprofessional, Steals Money from customers, never refunds, they are very Vulgar & Discriminative. Ripoff Heath, Wills Point Texas
*UPDATE Employee: BOTH SIDES SHOULD BE TOLD ABOUT EVERYTHING.
*UPDATE Employee: I almost forgot about extremely childish thing you did.
*UPDATE Employee: I almost forgot about extremely childish thing you did.
*UPDATE Employee: I almost forgot about extremely childish thing you did.
*UPDATE Employee: I almost forgot about extremely childish thing you did.
*Consumer Comment: Change in Ownership
Hiram Waste and Recycling, was Never on time, BAD customer service, curses customers & County commissioners, Extremely rude & Unprofessional, Steals Money from customers, never refunds, they are very Vulgar & Discriminative.
It was a constant battle with Hiram Waste. Trash pick was never on time or they just never picked up on scheduled days. Id call them and they yell and Cursed back that they will do & pick up when theyre ready and when they want. This was an on going weekly problem.
As they emptied trash cans they leave trash which had fallen on the street, they literally threw the trash cans back into the yard or leave them laying on the street. Calling to complain was no help. They stated that's up to workers & they don't care as long as you kept paying them.
The compacted trash in front of house & all the liquids just oozed out & stained the street and driveways. Not to mention the constant stench for weeks. They even allowed toxic paintand other liquids to spill when compacting and of course they refused to clean it up. The blame was always elsewhere, never on them.
I called county commissioners, state of Texas and they told me they have had so many complaints on Hiram Waste and on the owners Laura & Michael French. They even said that they had also been cursed at and called names by these people and yet they could do nothig as Hiram was not contracted by the state or county for services. If these people have no respect for the authorities of the State or county commissioners, you know they will never respect their customers.
I paid 3 months in advance and when I complained they illegally trespassed onto my property, went behind my fence & stole the trash can. They owed me for 2 of the 3 months which they refused to refund, they cursed at me, called me names, discriminated against, as they do everyone whom crosses their path.
This company does not care about any of their customers, they only care that you pay them & don't cross them. They are Extremely unprofessional, rude, and vulgar. Don't make the mistake of hiring them. Call Nature Calls, LESI or anyone else. Don't make the same mistake, as hundreds have already suffered & paid dearly before you.
Carsal
Forney, Texas
U.S.A.
It was a constant battle with Hiram Waste. Trash pick was never on time or they just never picked up on scheduled days. Id call them and they yell and Cursed back that they will do & pick up when theyre ready and when they want. This was an on going weekly problem.
As they emptied trash cans they leave trash which had fallen on the street, they literally threw the trash cans back into the yard or leave them laying on the street. Calling to complain was no help. They stated that's up to workers & they don't care as long as you kept paying them.
The compacted trash in front of house & all the liquids just oozed out & stained the street and driveways. Not to mention the constant stench for weeks. They even allowed toxic paintand other liquids to spill when compacting and of course they refused to clean it up. The blame was always elsewhere, never on them.
I called county commissioners, state of Texas and they told me they have had so many complaints on Hiram Waste and on the owners Laura & Michael French. They even said that they had also been cursed at and called names by these people and yet they could do nothig as Hiram was not contracted by the state or county for services. If these people have no respect for the authorities of the State or county commissioners, you know they will never respect their customers.
I paid 3 months in advance and when I complained they illegally trespassed onto my property, went behind my fence & stole the trash can. They owed me for 2 of the 3 months which they refused to refund, they cursed at me, called me names, discriminated against, as they do everyone whom crosses their path.
This company does not care about any of their customers, they only care that you pay them & don't cross them. They are Extremely unprofessional, rude, and vulgar. Don't make the mistake of hiring them. Call Nature Calls, LESI or anyone else. Don't make the same mistake, as hundreds have already suffered & paid dearly before you.
Carsal
Forney, Texas
U.S.A.
6 Updates & Rebuttals
Titan Waste
Forney,Texas,
United States of America
Change in Ownership
#2Consumer Comment
Fri, November 11, 2011
Effective immediately Hiram Waste & Recycling has been purchased by Titan Waste Services, LLC. Please let us know if we can be of assistance.
Anonymous
Terrell,Texas,
U.S.A.
I almost forgot about extremely childish thing you did.
#3UPDATE Employee
Mon, October 06, 2008
This will really blow your mind. After we took this persons can and cancelled his service he went on craigslist and posted that we needed employees and that we were selling our house and that we wanted people to come and look at everything in our house. Talk about childish and it was extremly annoying because we couldn't even take care of our customers because our phones were ringing like crazy with calls from people wanting a job.
Anonymous
Terrell,Texas,
U.S.A.
I almost forgot about extremely childish thing you did.
#4UPDATE Employee
Mon, October 06, 2008
This will really blow your mind. After we took this persons can and cancelled his service he went on craigslist and posted that we needed employees and that we were selling our house and that we wanted people to come and look at everything in our house. Talk about childish and it was extremly annoying because we couldn't even take care of our customers because our phones were ringing like crazy with calls from people wanting a job.
Anonymous
Terrell,Texas,
U.S.A.
I almost forgot about extremely childish thing you did.
#5UPDATE Employee
Mon, October 06, 2008
This will really blow your mind. After we took this persons can and cancelled his service he went on craigslist and posted that we needed employees and that we were selling our house and that we wanted people to come and look at everything in our house. Talk about childish and it was extremly annoying because we couldn't even take care of our customers because our phones were ringing like crazy with calls from people wanting a job.
Anonymous
Terrell,Texas,
U.S.A.
I almost forgot about extremely childish thing you did.
#6UPDATE Employee
Mon, October 06, 2008
This will really blow your mind. After we took this persons can and cancelled his service he went on craigslist and posted that we needed employees and that we were selling our house and that we wanted people to come and look at everything in our house. Talk about childish and it was extremly annoying because we couldn't even take care of our customers because our phones were ringing like crazy with calls from people wanting a job.
Anonymous
Terrell,Texas,
U.S.A.
BOTH SIDES SHOULD BE TOLD ABOUT EVERYTHING.
#7UPDATE Employee
Mon, October 06, 2008
I am the one who took the phone call from this individual. I remember exactly who you are and the conversation. He called and stated that something had come out of our truck and leaked in front of his house. I asked him if he could tell me what it was. He then stated that he did not care what it was but we needed to get it cleaned up. I then told him that if I knew what it was then i would know what could be used on it. He then got extremely angry and told me that i need to get my ignorant white trash a## out there and clean it up. I told him that he could not calm down i would hang up. He proceeded to use more extremely hatefull language so I hung up. He then called back and stated that i must be on of the stupidest p[eople that he had ever talked to because i sounded like a child. I explained to him that i would not talk to him if he was going to speak like that. He laughed and hung up. He called back a third time and called me a w***e and a s**t. My boss then took the phone and told him that we were cancelling his service and that if he called again that she would file verbal and sexual harassment on him. At no time did I try to blame someone else for the spill, all i wanted to do was try to find out what i could do to help. If we are such a horrible company then why do we still have customers in Rockwall, Forney, Royse City, Quinlan, Kaufman, and Terrell. I do not appreciate the fact that you think that bad mouthing a company that works as hard as they can to fix anything and everything the best they can. We are a small company that takes the time to get to know hour customers and to come out in person if there is ever a problem. I sincerely hope that you sir realize that talking to a person like you did was inappropriate and hurtful.
