Mrs. Jean
Atlanta,#2Author of original report
Wed, March 28, 2012
I was able to track down a customer survey to voice my complaints. That survey went straight to the Operations Manager and he resolved my issue. I am completely satisfied with their response. They took my complaint seriously and affirmed that they were committed to keeping me as a customer. It is refreshing to see that type of customer service. That is how it should always be done.