- Report: #319573
Complaint Review: Harlem Furniture - Algonquin, Illinois
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Harlem Furniture
2471 S Randall Rd Algonquin,, 60102 Illinois, U.S.A.
Phone:
847-836-9300
Web:
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Harlem Furniture - Fraud Indicate I don't want credit insurance on application, but they signed me up anyway Algonquin, Illinois
I bought furniture from Harlem furniture in late January, 2008. I decided to finance the furniture, and the salesperson indicated that credit insurance was "totally free." I verbally declined to sign up for the insurance.
A couple of minutes later, a second salesperson approached offering the insurance. I again declined verbally. He left, and the first salesperson returned. I was given a credit application to fill out.
In the center of the application was information about credit insurance. I checked the box indicating that I did not want insurance. I placed my initials next to the box.
About a month later, I received a letter thanking me for choosing American Bankers Life Assurance Company for my insurance needs. I immediately called Harlem Furniture to ask them what happened. They said I must have been mistaken, and that they're sure I checked the box indicating that I did want insurance. I explained to them that I'm sure I didn't, and I'm also sure I said "no" to two different salespeople. I asked them to fax me a copy of my credit application. Shockingly, they couldn't find it.
I then called American Bankers Life to cancel the insurance. After I was placed on hold for approximately thirty minutes, I asked if they could fax me a copy of my credit application. They said Harlem never sends them the credit applications, only the customers' personal/billing information.
Anyway, American Bankers Life said they'd send a form for me to fill out so that I could cancel the insurance.
I have yet to receive a form.
There are other similar complaints on rip-off-report. Any lawyers looking for a class-action fraud lawsuit? I'd be happy to take part in the litigation.
Lawyer01
Nope, Illinois
U.S.A.
A couple of minutes later, a second salesperson approached offering the insurance. I again declined verbally. He left, and the first salesperson returned. I was given a credit application to fill out.
In the center of the application was information about credit insurance. I checked the box indicating that I did not want insurance. I placed my initials next to the box.
About a month later, I received a letter thanking me for choosing American Bankers Life Assurance Company for my insurance needs. I immediately called Harlem Furniture to ask them what happened. They said I must have been mistaken, and that they're sure I checked the box indicating that I did want insurance. I explained to them that I'm sure I didn't, and I'm also sure I said "no" to two different salespeople. I asked them to fax me a copy of my credit application. Shockingly, they couldn't find it.
I then called American Bankers Life to cancel the insurance. After I was placed on hold for approximately thirty minutes, I asked if they could fax me a copy of my credit application. They said Harlem never sends them the credit applications, only the customers' personal/billing information.
Anyway, American Bankers Life said they'd send a form for me to fill out so that I could cancel the insurance.
I have yet to receive a form.
There are other similar complaints on rip-off-report. Any lawyers looking for a class-action fraud lawsuit? I'd be happy to take part in the litigation.
Lawyer01
Nope, Illinois
U.S.A.
