Mhedrick06
Rossville,#2Consumer Suggestion
Thu, July 17, 2008
I just wanted to add I have been in the appliance industry for 8 years and have never seen a washer without water in it. If washers did not contain water as shipped from the manufacturer the seals around the base of the outer drum would do something referred to as "dry rot" which in turn causes deterioration of the seal and eventually leads to leaking of the machine in question. If it were used they would have disclosed that to you I'm sure. I think what you have done is maybe jumped to conclusions. Next time you're in any appliance or home improvement store move the agitator of any top load or turn the drum of any front load washer. What you will hear is the sloshing of water. So maybe what you have there is a perfectly normal washer. In fact I would challenge you to find a washer or any claim to put down what I have stated. Another thing it's a retail store of course they're going to try and sell you things. So fault when it's due, but in this case I don't think there is any fault other than a misunderstanding on the part of the consumer.