- Report: #807574
Complaint Review: Greenlight Financial Services Inc. - Irvine California
-
Author Not Confirmed
Why?
Greenlight Financial Services Inc.
18200 Von Karman Ave. Ste.300 Irvine, California, United States of America
Phone:
866-663-2783 ext. 2261
Web:
www.greenlightloans.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Greenlight Financial Services, Inc. Su Vuong, Loan Consultant The public must know about this deceptive tactic of Greenlight Financial Loan Consultant, Su Vuong. Irvine, California
Warning to all Homeowners, if you are thinking of refinancing & you have these criteria for denial, please stay away from Greenlight Financing, because you will only lose $350.00 of Appraisal fee which is non-refundable:
1. You have not added square footage in you property.
2. You have done total remodeling or renovation in your property.
3. You have a few 'short sales' in your area. A Greenlight Consultant contacted us a number of times in the past offering refinancing since the interest rate had been decreasing, but we weren't ready then. Two weeks ago, the same Loan Consultant contacted us again, so we proceeded with mortgage refinancing. He knew all of the 'above three criteria' in relation to our application, because we told him about #2 criterion. Number 1 and #3 criteria are all available thru public information. He was constantly communicating with us during the process and winning our trust. He set up an Appraisal Company that Greenlight uses to contact us. The Appraisal Agent was overly pleased and complimenting of our home; and was very positive about our condo that it seemed so promising. To our dismay, we were declined due to all of the criteria I mentioned above for which they were fully aware of before the Appraisal. If they knew these, then why set up an Appraisal? Greenlight misled us and to make matters worse we were out $350.00. I smell a scam here. I wish I make $350.00 per 30 minutes. We lost $350.00 because the Greenlight Loan Consultant was not up front with us and failed to inform us that our application can be turned down due to the fact that we fall under the three Criteria I mentioned above. If only they were honest and had integrity I wouldn't have to write this complaint to warn the public. With the downturn of the Economy, we can't afford to lose $350.00 just like that with the possible intent to defraud. I am a firm believer of the saying, 'What goes around comes around'.
1. You have not added square footage in you property.
2. You have done total remodeling or renovation in your property.
3. You have a few 'short sales' in your area. A Greenlight Consultant contacted us a number of times in the past offering refinancing since the interest rate had been decreasing, but we weren't ready then. Two weeks ago, the same Loan Consultant contacted us again, so we proceeded with mortgage refinancing. He knew all of the 'above three criteria' in relation to our application, because we told him about #2 criterion. Number 1 and #3 criteria are all available thru public information. He was constantly communicating with us during the process and winning our trust. He set up an Appraisal Company that Greenlight uses to contact us. The Appraisal Agent was overly pleased and complimenting of our home; and was very positive about our condo that it seemed so promising. To our dismay, we were declined due to all of the criteria I mentioned above for which they were fully aware of before the Appraisal. If they knew these, then why set up an Appraisal? Greenlight misled us and to make matters worse we were out $350.00. I smell a scam here. I wish I make $350.00 per 30 minutes. We lost $350.00 because the Greenlight Loan Consultant was not up front with us and failed to inform us that our application can be turned down due to the fact that we fall under the three Criteria I mentioned above. If only they were honest and had integrity I wouldn't have to write this complaint to warn the public. With the downturn of the Economy, we can't afford to lose $350.00 just like that with the possible intent to defraud. I am a firm believer of the saying, 'What goes around comes around'.
4 Updates & Rebuttals
D & H Rickard
Seal Beach,California,
USA
Thank you for the refund.
#2Author of original report
Sat, December 24, 2011
To Greenlight Financial Services, Inc., I gratefully accept your gracious decision to refund my monies. I had hopes that you would understand the dilemma I was in which was compounded by the fact that Trust Link deleted my review a few times and substituted it with four star posts. There are so much uncertainties all around us. This once great Nation has an Economy that is on a continued path of downfall. One of the shameful reasons is the countless of unscrupulous people who robbed the innocent elderly middle class out of their Retirement money and life savings. This took place not so long ago and we all know about it. Would Karma ever catch up with these predators? I'm an elderly middle class who's just struggling to stay afloat and do everything that is right. My spouse is permanently disabled, and we don't have the luxury to lose hundreds of dollars to an Appraisal that is totally unnecessary, especially since we fall under the criteria that are easily obtained through Real Estate Public Records and through information exchanged by an applicant and a Loan Consultant. To prevent others from losing their hard earned money, it would be greatly appreciated if your Loan Consultants exercise honesty and are up front with the applicants. If the applicants fall under the 'denial criteria' they should be warned immediately that they stand the chance to lose money if they go through with the Appraisal. I do believe that this is an honorable business etiquette to better serve and aid the public. Let's get back to honor, truth, sincerity and 'the American way'. Once again, I'm thankful for refunding the $350.00. I consider your decision a very noble thing to do. I received your check a few days ago. I consider this matter resolved and closed. Thank You.
D & H Rickard
Seal Beach,California,
USA
Caution to the public.
#3Author of original report
Wed, December 21, 2011
This once great Country has an Economy that is on a continued path of downfall. One of the unfortunate reasons is the countless of unscrupulous people who robbed 'the innocent elderly middle class' out of their Retirement money and savings that we all know about that took place few years ago. Will Karma ever catch up with these predators?
I'm an elderly middle class who's just struggling to stay afloat and to do everything that is right. My spouse is permanently disabled; and we don't have the luxury of losing hundreds of dollars to an Appraisal that is totally unnecessary, especially since we fall under the 'criteria' that are easily obtained through Real Estate Public Records and through information exchanged by an applicant and a Loan Consultant.
To prevent others from losing their money (that they work for so diligently) in the future, it would be greatly appreciated if your Loan Consultants practice honesty and being up front to the applicants. If the applicants fall under the 'denial criteria' they should be told immediately that they could lose money if they go through with the Appraisal. I believe that this honorable practice can serve to prevent misunderstandings to further serve and aid the public.
Let's get back to honor, truth, sincerity and 'The American Way'.
Greenlight
Irvine,California,
United States of America
In response to the post on December 9th
#4UPDATE Employee
Fri, December 16, 2011
In response to the post on December 9th by User949157 regarding Greenlight Financial/Su Vuong being a scam. Greenlight Financial Services prides itself in providing top notch customer service and requires its employees to maintain the highest standards of honesty and integrity when dealing with the public. Therefore, we take your concerns very seriously. Please note that property valuations (appraisals) are required as a part of mortgage transactions under federal law and as a part of prudent lending practices. Appraisals are conducted by third party vendors (appraisers) not affiliated with Greenlight Financial Services. Please contact Greenlight Financial Services at 1-866-66-FASTER once you have read this post so that we can address your concerns directly and research the matter further.
Greenlight
Irvine,California,
United States of America
In response to the post on December 9th
#5UPDATE Employee
Fri, December 16, 2011
In response to the post on December 9th by User949157 regarding Greenlight Financial/Su Vuong being a scam. Greenlight Financial Services prides itself in providing top notch customer service and requires its employees to maintain the highest standards of honesty and integrity when dealing with the public. Therefore, we take your concerns very seriously. Please note that property valuations (appraisals) are required as a part of mortgage transactions under federal law and as a part of prudent lending practices. Appraisals are conducted by third party vendors (appraisers) not affiliated with Greenlight Financial Services. Please contact Greenlight Financial Services at 1-866-66-FASTER once you have read this post so that we can address your concerns directly and research the matter further.
