- Report: #415251
Complaint Review: Goldstar Van Lines - Gold Star Moving - Freemont California
-
Author Confirmed
Why?
Goldstar Van Lines - Gold Star Moving
3984 Washington Dr. #335 Freemont, 94538 California, U.S.A.
Phone:
510-249-9996
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Goldstar Van Lines - Gold Star Moving, Fraudulent, Verbally Abusive, Triple Charging, Scamming Moving Company Freemont California
GoldStar Van Lines used a bait and switch style scam on us. They quoted a price from an state to state move that definitely was not too good to be true, and in the end tripled the price stating they would auction my possessions if it was not paid in full. The tripled price included unfair and fraudulent charges such as a $350 fee for a second pickup when they decided to bring a near full truck on the first pickup.
Not only was a second pickup a huge burden to us, we were told we would not be charged for their mistake, we were. Then we were charged for $118 fuel charge that was supposed to be included in the original price and $250 storage price which again we were told was free for one month. They also charged an overweight fee, but the truck got weighed with other people's possessions taking up the majority of the room.
We tried to come to an agreement on the new price but the owner, Danny Shoval, who never spoke with us before, came on the phone in a foreign accent and used verbally abusive language against me. I will definitely be taking them to small claims court at the very least. They also broke a super expensive piece of furniture in the move. GoldStar Van Lines is a horrible moving company, do not use them, do not support terrorists scam artists.
Takingdownscammers
encinitas, California
U.S.A.
Not only was a second pickup a huge burden to us, we were told we would not be charged for their mistake, we were. Then we were charged for $118 fuel charge that was supposed to be included in the original price and $250 storage price which again we were told was free for one month. They also charged an overweight fee, but the truck got weighed with other people's possessions taking up the majority of the room.
We tried to come to an agreement on the new price but the owner, Danny Shoval, who never spoke with us before, came on the phone in a foreign accent and used verbally abusive language against me. I will definitely be taking them to small claims court at the very least. They also broke a super expensive piece of furniture in the move. GoldStar Van Lines is a horrible moving company, do not use them, do not support terrorists scam artists.
Takingdownscammers
encinitas, California
U.S.A.
1 Updates & Rebuttals
Jim
Anaheim,California,
U.S.A.
How Do You Know It Was Not Too Good To Be True??
#2Consumer Comment
Fri, January 23, 2009
You haven't indicated who else came to do a visual inspection? Did you have a visual inspection done? Did you find these folks on the internet? Moving is not an inexpensive venture and choosing a less than reputable moving company is often dangerous for you and your belongings. Chances are, if they really tripled your price - your initial quote was cheaper than you would have been charged by a reputable company. I used to work for a reputable moving company and I can tell you, it isn't cheap to move. Your only recourse against the mover in small claims will be for the pricing, and you may have problems with that. Usually the mover requires you sue in the state and even the city in which they're located (part of your contract) but that seems incidental - it's not like you have to go to Florida where most scam movers are. Then the mover might be able to prove his case - the price hike could be legit from a contractural perspective; that's something to argue before the court. Finally, I don't know if you filed a claim yet for the expensive furniture, but your contract will only allow reimbursement of $0.60 per pound. So if your couch weights 30 pounds, you'll get $18 for the expensive piece of furniture - and it's not something you can contest in court, the mover knows it, and the court will toss that part of the case since your recovery is limited to the contract. Movers have lots of protections in court for all sorts of lawsuits including negligence, so small claims is likely your only venue for success and only on the pricing element. Best of luck to you.
