- Report: #5346
Complaint Review: Global Mart - Logan Utah
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Author Not Confirmed
Why?
Global Mart
909 South Main, Suite D Logan, 84321 Utah, U.S.A.
Phone:
1-800-758-8245
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Global Mart doesn't deliver as promised
On 5-24-01 I ordered a Black & Decker Rice/Veggie Steamer thru the Global Mart site. I immediately got back an email confirming transaction.
Another email shortly after that stated item had been shipped. On 5-25-01 my credit card was debited with $29.95. I checked the tracking on the Global Mart website and it stated that the item was "shipped" - tracking number temporarily unavailable..lower down on the tracking info there was a date 06-06-01.
When an item is shipped a date later should not be on there. Very misleading. Called company three different times and eachtime they couldn't give me any information as to when I would receive the steamer or when or if it was shipped. First call, the woman said she would call me with the tracking number...no call, second woman said she would email me with the tracking number when she talked to Pat in warehouse.
Called today 06-04-01 and was told the second woman was waiting for the info and would email me. My biggest gripe is the fact my credit card was debited on 05-25-01 and here it is 06-04-01..no item, no tracking number, nothing. I will never do business with this company again.
Another email shortly after that stated item had been shipped. On 5-25-01 my credit card was debited with $29.95. I checked the tracking on the Global Mart website and it stated that the item was "shipped" - tracking number temporarily unavailable..lower down on the tracking info there was a date 06-06-01.
When an item is shipped a date later should not be on there. Very misleading. Called company three different times and eachtime they couldn't give me any information as to when I would receive the steamer or when or if it was shipped. First call, the woman said she would call me with the tracking number...no call, second woman said she would email me with the tracking number when she talked to Pat in warehouse.
Called today 06-04-01 and was told the second woman was waiting for the info and would email me. My biggest gripe is the fact my credit card was debited on 05-25-01 and here it is 06-04-01..no item, no tracking number, nothing. I will never do business with this company again.
