- Report: #1268275
Complaint Review: Gameday-Tees - Internet
Reported By:
Katie Rose Lento -
ontario, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Gameday-Tees
Internet, USA
Phone:
(415) 493-8564
Web:
https://www.gameday-tees.com/
Categories:
Business Rating:
(0)
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Gameday-Tees Darience M. GameDay-Tees.com scam, do not fall for this, items misrepresented, no refunds, no exchanges, no cancellations, no customer service, facebook Internet
DO NOT FALL FOR THIS FACEBOOK SCAM! The items sold are misrepresented! the sizing is incorrect, they will not cancel orders, they will not honor their return policy even when the item is CLEARLY not what was ordered. After multiple emails going back and forth (listed below) it appears this is run by one person, Dariance M., who is scamming the Facebook community. There was NO INVOICE included with the shirt I ordered which was supposed to be an XL. It was not labeled and there was no invoice included in the package. I asked for a return label and a refund and was given the "no, oh well, too bad" response. I have all of the measurements and policy information and have filed a claim with my bank as this is a SCAM. The quality is also very poor. AVOID GAMEDAY-TEES.COM AT ALL COSTS!!!! YOU'LL BE SORRY!
| From: | [email protected] on behalf of GameDay Tees ([email protected]) |
| Sent: | Mon 11/16/15 10:27 AM |
| To: |
We have received and reviewed the details you provided. Per out posted policy, which you agreed to when ordering, we are the ones who determine eligibility for a return or exchange. We have determined that your order is not eligible for return or exchange.
We process hundreds of orders each day and the vast majority of our customers are satisfied and frequently re-order.
In the event that your bank withholds payment, the debt will be reported as delinquent and passed on to collections.
Dariance M.
We process hundreds of orders each day and the vast majority of our customers are satisfied and frequently re-order.
In the event that your bank withholds payment, the debt will be reported as delinquent and passed on to collections.
Dariance M.
GameDay-Tees.com Be ready for every GameDay with GameDay-Tees!
On Mon, Nov 16, 2015 at 5:52 PM UTC, Katie wrote:
This shirt was supposed to be an XL which according to all size charts I've compared them to is 4" shorter and slimmer than all other shirts classified as an XL. Not only that but there was no invoice included with my package. There is a ripoff report when I googled the company for the same problems that I am having with you. All of this information will be sent to my bank upon their investigation. I have also contacted Facebook with this information and your companies website informing them of the scam. This is not how you should do business. You should not earn your money by scamming people online. Especially when all I want to do is send this shirt back for a refund. This is clearly a common issue and I will make sure that people know this.On Mon, Nov 16, 2015 at 4:18 PM UTC, GameDay Tees <[email protected]> wrote:As previously explained, your order is not eligible for return or exchange. In the event that your bank withholds payment, the debt will be reported as delinquent and passed on to collections.
Dariance M.GameDay-Tees.com Be ready for every GameDay with GameDay-Tees!On Sun, Nov 15, 2015 at 7:13 PM UTC, Katie wrote:I have yet to receive a response regarding the return/refund of this shirt. I have documented the measurements and will be using the lack of response from your customer service team as grounds to file a claim with the credit card company denying payment. As I stated in the below email, the size is not correct therefore it is classified as damaged as it is mismarked which your team would be able to easily see if we were able to return this item. Please respond to this email with a return label attachment and information as to when to expect a refund which I would only assume it would be upon inspection of this damaged shirt.On Thu, Nov 5, 2015 at 9:38 PM UTC, GameDay Tees <[email protected]> wrote:Hello,
The size chart is provided directly by the manufacturer. V-necks are very tight and form fitting, as clearly indicated on our product page. Per our posted policy, which was agreed to at the time of ordering, your order is not eligible for return or exchange. In the event that your bank withholds payment, the debt will be reported as delinquent and passed on to collections. As you have violated the terms of your purchase agreement you are prohibited from ordering again.
Dariance M.GameDay-Tees.com Be ready for every GameDay with GameDay-Tees!On Thu, Nov 5, 2015 at 9:20 PM UTC, Katie> wrote:I am sorry for the delay in getting back to you regarding this matter. Only getting a $15 credit upon return of the shirt is not acceptable to me. I know you keep telling me that this type of shirt is supposed to be a tighter more form fit style but you have to be able to get it on first. The shirt that I received, as I have said before, in no way matches the dimensions shown on your sizing chart. Your chart is either very misleading or the shirt that I received is marked incorrectly. I have, therefore, notified my credit card company of my dispute and they are in the process of an investigation of the matter. I have provided them with copies of our communications thus far. If you are interested in contacting them to help resolve this matter, you can contact Barclaycard and refer to Claim #(((redacted))). I was hoping that you cared more about your customer satisfaction and that I wouldn't have had to take this action. The amount in dispute is $33.34. That is the amount I would expect to be credited upon return of the shirt. And, by the way, I don't buy the explanation that this shirt was printed especially for me and me only. I don't want to exchange it...I just want a refund. I will await your reply.
Thank you.
