- Report: #1348936
Complaint Review: Frontier Communications - Nationwide
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Author Confirmed
Why?
Frontier Communications
Nationwide, USA
Phone:
800 921 8101
Web:
http://frontier.com
Categories:
Business Rating:
(0)
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Frontier Communications Frontier puts invalid charges and then despite wasting hours calling customer service, they still leave you stuck with invalid charges Nationwide
When I got DSL from Frontier, I told them I didn't want to pay for install and I would do installation myself. They said they will not charge for installation. But, then they charged me for installation and various other services like new modem purchase although I never got modem or additional services from them.
They have horrible customer service and make you waste hours on hold. After wasting hours on phone, they removed some of the invalid charges but not all. Internet service also broke couple of times and they didn't bring it up in timely way.
Their terrible service is not worth it at any price!!
