- Report: #1312902
Complaint Review: Frontier Communications - Internet
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Author Not Confirmed
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Frontier Communications
Internet, USA
Phone:
8009218101
Web:
MeetFrontier.Com
Categories:
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Frontier Communications Frontier Communications: You Pay; They Don't Deliver Los Angeles Internet
I had service with Verizon. It was like pulling teeth to get service out of Verizon. I wasn't looking forward to the the sale of Verizon to Frontier after reading all the horror stories online about Frontier's lack of customer support. I have had difficulty since the change took place, first an outage, a slowdown, and then no migration procedures from Verizon accounts to Frontier spelled out. No emails, and pathetic support on the phone to try and do simple workarounds such as email account passwords. No such luck with Frontier Customer Support for Internet. I couldn't get a owrking email account password from them online or otherwise. I suppose its because I refused to allow Frontier Communications to barrage me with phone marketing emails, texts and phone messages like Verizon likes to force customers into doing in order to get service. Its a very SORRY state in the US when it comes to the utter corporate monopolistic practices of large communications corporations, and Frontier is NO EXCEPTION! Thank you Bill Clinton.
