- Report: #1430785
Complaint Review: Freelancer.com - Sydney New South Wales
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Author Confirmed
Why?
Freelancer.com
680 George Street Sydney, 4003 New South Wales, Australia
Phone:
+61.296929980
Web:
Freelancer International Pty Limited
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Freelancer.com Priority to the employers even when they're wrong Sydney New South Wales
I've been using freelancer.com for years. Never got a bad review, never got a complaint. Whenever I contacted tech support they never helped. It seems like they're not even reading your messages, but just copying and pasting from some source.
An employer posted an illegal project. At the time I accepted it I didn't know it was illegal, but the further I talked to him it became clearer and clearer that this is academic cheating, which violates terms of service of freelancer.com. Also there was another terms of service violation where he insulted me.
The support team doesn't wanna help, one of the staff member who is in sales told me I should report the project and the employer, but the support that is supposed to handle this didn't help at all. They keep closing the chat and my reports didn't even get reviewed! I filed a dispute with all the evidence I have, but I know that disputes never end well for freelancers.
I worked really hard to build reputation on this website and now one guy who is registered day before posting a project, has no feedback, no verified identity will most likely win a dispute where I provided all of the evidence.
