I ordered 3 dog beds on Nov. 21,2017. It is now Dec 31, and I still haven't received my order. They took my money, that night. The receipt says 6 to 10 days for shipping. I have sent several emails, and got no response. There chatting system is a joke. They don't give a straight answer, and are not helpful. This company offers several pets items, for the cost of shipping only. I have ordered stuff from other companies, with the same concept. I always received my product. This is an add you get on facebook.