Casey
Mobile,#2Author of original report
Tue, February 17, 2004
2/17/2004, I got my letter of account closing form Fleet today. However, since the last time I wrote, I had noticed a $29 charge on my checking account that was a payment to Fleet. This was posted on the day that I spoke with the first person I spoke with at Fleet (the unhelpful one). I think either she took a payment from me because she said I owe it, or the payment I was going to make online when I thought I wasn't going to fight the charge got posted despite the fact I never finalized it on the payment screen. The second person I spoke with who reversed the over the limit fee apparently did so, so now I have a -$29 balance with them. Hoping all is finished with fleet,