- Report: #191976
Complaint Review: Fleet Credit Card Services - Wilmington California
-
Author Confirmed
Why?
Fleet Credit Card Services
PO Box 15368, Wilmington, 95616 California, U.S.A.
Phone:
800-492-2500
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Fleet Credit Card Services, Bank Of America ripoff, inflated minimum payments, lost account, blank account, no billing, just plain weird Wilmington Delaware
I have a brain illness that makes it difficult for me to manage finances.
I had just paid down an inflated minimum payment to Fleet and was continuing to make payments on a closed account, when, in January of 2005, Fleet merged with Bank of America. From January until June of 2005, I received no statements. I kept paying Fleet, regardless of the SNAFU. Still no statements.
In June 2005 I received what B of A told me was a fraudulent email talking about my account there. I stopped paying Fleet (a.k.a., Thin Air) as of July 2005 because I was waiting for B of A to send me a statement. It never came.
I still don't know what happened to my account. I tried contacting through the Internet a lot, but that never worked.
Then I called Fleet and couldn't talk to a human because there's no way around the phone system. I called B of A today 5/17/2006), pretended to have a lost or stolen card (a lost account is about the same), and talked to customer service rep, Mr. Richard ----.
My account apparently exists, he said, but there's nothing on it. Mr. Parker said I had to talk to an Account Specialist in the Recovery Dept. He said he would connect me. My call was transferred but never went through. All I got was the computerized, recorded voice asking me to make choices that didn't apply (again). Then the line went dead.
I really would like to have this all cleared up.
Meredith
Davis, California
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
I had just paid down an inflated minimum payment to Fleet and was continuing to make payments on a closed account, when, in January of 2005, Fleet merged with Bank of America. From January until June of 2005, I received no statements. I kept paying Fleet, regardless of the SNAFU. Still no statements.
In June 2005 I received what B of A told me was a fraudulent email talking about my account there. I stopped paying Fleet (a.k.a., Thin Air) as of July 2005 because I was waiting for B of A to send me a statement. It never came.
I still don't know what happened to my account. I tried contacting through the Internet a lot, but that never worked.
Then I called Fleet and couldn't talk to a human because there's no way around the phone system. I called B of A today 5/17/2006), pretended to have a lost or stolen card (a lost account is about the same), and talked to customer service rep, Mr. Richard ----.
My account apparently exists, he said, but there's nothing on it. Mr. Parker said I had to talk to an Account Specialist in the Recovery Dept. He said he would connect me. My call was transferred but never went through. All I got was the computerized, recorded voice asking me to make choices that didn't apply (again). Then the line went dead.
I really would like to have this all cleared up.
Meredith
Davis, California
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
