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  • Report:  #208306

Complaint Review: Flagstar Bank - Troy Michigan

Reported By:
- Las Vegas, Nevada,
Submitted:
Updated:

Flagstar Bank
5151 Corporate Dr Troy, Michigan, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In 2001 we refinanced to get away from another lender from hell GREEN POINT we some how got stuck with Flagstar

We have had to file bankruptcy over there incompetence we have not seen any statements for almost 4 years when we did send them payments they held on to them until they where late and applied late charges

Then they would take payments then send back payments telling us for no reason they could not be accepted they tried to forclose on us 4 times after excepting payments

we both have Leukemia and even called them they sent paperwork for hardship we filled it out and them they really started the ride

we made as much as 3-4 payments at a time tring to catch up but they are always saying we are behind they state we are behind this started when we were out of state tring to get medical help our home owners insurance lasped since Fidelity Title new gave us clear title to our home that took 6 years

so we could not get insurance so Flagstar put on insurance for almost 1,700.00 a year when we could get it for 650-700 a years we have never seen a policy our payments went from 689.00 amonth to 960.00 amonth and they say we are at lease one year behide in payment

when we finally got a spread sheet for our loan the say we owe 3,000.00 in attorney fees and our payoff is 8,500.00 more than we ever borrowed So if ANY ONE says that there is nothing wrong with Flagstar of Troy Mi. they are morons.

we are not tring to refinance out and our new attorney is going after them we have even discussed this mortgage fraud with state goverment court officials and they are SHOCKED but sitting on thier hands NEVADA IS THE WORST STATE FOR FRAUD

Do not feel alone you are not the only one who has been ripped off by FLAGSTAR Thank you.

Suzie

Las Vegas, Nevada
U.S.A.



1 Updates & Rebuttals

Jay

Farmington Hills,
Michigan,
U.S.A.
Some advice...

#2Consumer Comment

Wed, October 18, 2006

Dear Suzie, I want to first say that for anyone who is being ripped off, the feeling is unlike anything you can describe. I can totally relate to you and your situation because I am going through the same thing, not with Flagstar, but with Greenpoint and Great American Mortgage in Troy, Mi. What you should do is to establish a "Online" account.When my loan was "Sold" I established a online account with Greenpoint, and most recently it was "sold" again to GMAC. I quickly registered and now can access and pay my mortgage online. Even if you do not have a computer, find someone who can help you, or you could even go to the Library and use the computers and internet access through them. When you do not have to "mail" anything, nothing can get "lost." Your online account tracks everything... When you requested payment, when payment was funded, confirmation numbers... things like that. It almost ensures that your payments will be posted, and if they are not posted, it will give you some form of a paper trail. I do not allow anyone just to go into my checking account, I personally go in one time a month a pay my bills online. You can also obtain the latest, what taxes have been paid, how much you have in escrow, if there were any late payments things of that nature. I know it's too late on your current situation, but for future its a good way to safeguard your investment, and your sanity. As far as Flagstar, I guess I was lucky becuase I had no problems with them. I am re-financing out of a horrific loan, ( Long Story)... but I am considering going back to Flagstar only because I had no problems in the 5 years that I had worked with them. Good luck to you, I only know what you are going through. Stick to your convictions, and update this post with any conclusions okay?

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