- Report: #694880
Complaint Review: Flagstar Bank - Troy Michigan
Reported By:
Maxine Thompson -
St Louis, Missouri, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Flagstar Bank
5151 Corporate Drive Troy, 48098 Michigan, United States of America
Phone:
800-968-7700
Web:
www.flagstar.com
Categories:
Business Rating:
(0)
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Flagstar Bank Refused to work on a loan modification, forebearance, deferment, or making home affordable program Troy, Michigan
I was fired from my job in 4/09. I applied for a loan modification in 11/09. Each month I was asked for the same information to be sent in. I sent all of the information requested and called on a weekly basis. I even sent certified letters to the Managers, but never received a reply from them.
I joined the organization name naca in 10/09, which included counseling. This organization submitted my web file to be submitted to the mortgage company. I called the mortgage company after the submission and I was told that they do not acknowlege this organization.
On 12/14/10, I received a letter from the mortgage company, informing me that they were unable to create an affordable payment equal to 31 percent of my reported monthly gross income (which is unemployment and a small pension), without changing the terms of my loan beyond the requirements of the Home Affordable Modification Program. I was not even offered any type of trial period plan.
I spoke with the mortgage company again in January 2011. I was told that I would have to resubmit the loan package all over again. I did, and on February 11, 2011, I received a call from the mortgage company informing me that there was nothing they could do for me concerning my loan.
I also received a civil courts summons from Flagstar concerning a "Quiet Title". I am unable to secure legal help through Legal Aid and I cannot afford an attorney. What are the taxpayers suppose to do now? What are our congress people doing about this growing problem? I know, nothing other than a sympathic ear. The public needs help now!!!!
I contacted the attorney general and few senators, and all I can get from them is, the fact that they cannot make these banks abide by the law. Why is this?????
I find this unacceptable, due to the fact that as a taxpayer, these banks were bailed out of their mess and now the taxpayer is being mistreated by these banks. How Unfair!!!!!!!!!!!!!!!!
I joined the organization name naca in 10/09, which included counseling. This organization submitted my web file to be submitted to the mortgage company. I called the mortgage company after the submission and I was told that they do not acknowlege this organization.
On 12/14/10, I received a letter from the mortgage company, informing me that they were unable to create an affordable payment equal to 31 percent of my reported monthly gross income (which is unemployment and a small pension), without changing the terms of my loan beyond the requirements of the Home Affordable Modification Program. I was not even offered any type of trial period plan.
I spoke with the mortgage company again in January 2011. I was told that I would have to resubmit the loan package all over again. I did, and on February 11, 2011, I received a call from the mortgage company informing me that there was nothing they could do for me concerning my loan.
I also received a civil courts summons from Flagstar concerning a "Quiet Title". I am unable to secure legal help through Legal Aid and I cannot afford an attorney. What are the taxpayers suppose to do now? What are our congress people doing about this growing problem? I know, nothing other than a sympathic ear. The public needs help now!!!!
I contacted the attorney general and few senators, and all I can get from them is, the fact that they cannot make these banks abide by the law. Why is this?????
I find this unacceptable, due to the fact that as a taxpayer, these banks were bailed out of their mess and now the taxpayer is being mistreated by these banks. How Unfair!!!!!!!!!!!!!!!!
1 Updates & Rebuttals
coast
USAWhere's the rip off?
#2Consumer Comment
Sun, February 13, 2011
"they cannot make these banks abide by the law" What did the bank do that was not legal? It is not a rip off if the bank is not willing to change the terms of the loan.
