- Report: #426509
Complaint Review: Fit-Fac.com - Internet
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Author Confirmed
Why?
Fit-Fac.com
www.fit-fac.com Internet, U.S.A.
Phone:
866-407-1022
Web:
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Fit-Fac.com Illegal charge on credit card Internet
An authorized charge was put against my credit card on 12/22/08 for 29.95 and again on 1/22/09 for 29.95.
On February 17, 2009 I called the number listed on the credit card and was told that I purchased dietary supplements. I did not purchase any supplements from this company and had never even heard of them.
They were at first adamant that I did this but once I said it was illegal and would contact a lawyer they said I would be credited and transferred me to a supervisor.
I was on hold too long so I hung up and called back and got another person (I am assuming in India) and I explained again and demanded not to be just put on hold. I eventually spoke to an American sounding woman by the name of Coral who said that my account would be credited $29.95 twice.
I am still waiting to see if the credit is applied to my account. I do have the charges in dispute with my credit card company.
Actually my credit card company, Cabela's, gave me this website to report this incident.
Simon
Westhampton, Massachusetts
U.S.A.
On February 17, 2009 I called the number listed on the credit card and was told that I purchased dietary supplements. I did not purchase any supplements from this company and had never even heard of them.
They were at first adamant that I did this but once I said it was illegal and would contact a lawyer they said I would be credited and transferred me to a supervisor.
I was on hold too long so I hung up and called back and got another person (I am assuming in India) and I explained again and demanded not to be just put on hold. I eventually spoke to an American sounding woman by the name of Coral who said that my account would be credited $29.95 twice.
I am still waiting to see if the credit is applied to my account. I do have the charges in dispute with my credit card company.
Actually my credit card company, Cabela's, gave me this website to report this incident.
Simon
Westhampton, Massachusetts
U.S.A.
