- Report: #907954
Complaint Review: FIRST DATA GLOBAL LEASING - Internet
Reported By:
Tiger Lee -
Searcy, Arkansas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
FIRST DATA GLOBAL LEASING
Internet, United States of America
Phone:
18772572094
Web:
www.firstdata.com/fdgl/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
FIRST DATA GLOBAL LEASING FIRST DATA MERCHANT SERVICES Cheaters and thieves, Internet
I want to sue these a holes! They keep charging me $50 a month for a machine I don't have and 12 a month to process no payments! When i talked to merchant services they say I own the machine but when I talk to global leasing they said they own it. It was supposed to have been 2 yr lease, i haven't used the machine since October 2011. I turned
the machine in to my rep and they say they haven't received it and I'm going to owe them 450 if they don't get it before the lease is up.
the machine in to my rep and they say they haven't received it and I'm going to owe them 450 if they don't get it before the lease is up.
1 Updates & Rebuttals
Ray At Tampabay Merchant Services
Clearwater,Florida,
USA
Legal Maybe - Definitively Unethical Practices
#2Consumer Comment
Sun, July 08, 2012
I have worked in this industry for over 5 years and I am a Certified Payments Professional
(CPP). I am trying to educate businesses about some of the unethical practices of the industry. The best advice is not to lease a credit card terminal, of course for you its water under the bridge. Based on where you are now here is what you need to know. The leasing company owns the terminal until you fulfill the lease terms. Pay all payments (normally it is 48 months). Also you must return the terminal back to the leasing company or purchase, again after all payments are completed. This is why the leasing company stated what they did. You need to get it from the rep that you gave it to and get it to the leasing company, however you will still be obligated to the remaining payments. Also I suggest obtain a copy of the lease and be sure of all of the terms including the number of payments.
Keep in mind the leasing company is like a financing company for the merchant service provider who uses them to help place terminals. The real problem is the merchant service provider that brings them into the deal. Be aware you have or had two agreements, the processing agreement and the leasing agreement.
For the benefit of others that may read this, next time buy the equipment and insist on a no penalty contract for the processing part as well. Beware of going to your bank for processing, they are not any better, they will try and get you to lease too. Look for a independent representative. Get references and look for a Certified Payments Professional (CPP).
I hope this helps. Ray at Tampa Bay Merchant Services.
