karrie jo
mckeesport,#2Consumer Comment
Mon, March 15, 2010
I was just wondering what is going on with this situation with the spiegel co? Did the people ever get their money forwarded to FCNB? Are they still trying to collect debts?
Michael
Tacoma,#3Author of original report
Tue, July 08, 2003
I was reading the other complaints and saw that I could reach the FCNB at 516 576-8706, so I called and after many minutes and many pushes of various buttons on the keypad of the phone, I finally reached a live person at a payment center, they said that they could accept a payment over the phone, and that because the payment had not been received by the due date, I would accrue a late fee, and be charged a phone fee of $8. I then asked to be transferred to a manager, and literally was placed on hold for 25 minutes. I finally spoke to a collections agent who said that the closed out Spiegel Accounts are being handled by a company in New York called MBIA, PO Box 9204, Old Bethpage, NY 11804. They were very unprofessional and it took me almost the entire 15 minute conversation to get this info out of them.