Vickyv
Sweet Home,#2Author of original report
Tue, June 16, 2009
I have asked repeatedly for Newport News to lower my % rate and if they would bill me on a 30 statement, they refused. They said they could not lower it at this time. As a matter of fact since I asked my % rate went up from 27.8 to 28% and the billing period is 2 days shorter than when I first started asking Newport News to work with me. I can not pay my bill on line (they don't provide this service) therefore making it possible for them to collect a late fee every month. So now I am staggering payments so I'll always pay 2 weeks ahead. This is so totally unfair!