AC
desoto,#2Consumer Comment
Fri, January 11, 2013
They destroyed my heating system in my attic. I have the Texas Licensing and Regulation investigating then right now. The company was DBA Authorized Service Center with 50 BBB complaints. Now they are North Star Mechanical. Beware!!!!!! They did not take any responsibility in the error a technician made when they were dispatched to my home. I'm now out of $5,000 because of them. My heating system had no heat and they changed the capacitor out. Which, in turn was wrong which caused the board in the heating system to burn and catch fire. All wires burned out and melted. I have 3 estimates and they all said the same.. They did not test the capacitor to the blower to see if the blower was the issue or the capacitor, which the unit overheated and the end result was, I had to replace my unit.