- Report: #1472611
Complaint Review: FentaLAB -
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Author Not Confirmed
Why?
FentaLAB
Ukraine
Web:
https://fentalab.com/
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FentaLAB Failed to Ship
After placing an order for a high but not unreasonable priced item, they sent a shipping confirm for a third party company Expres Continental Delivery (note the spelling of that!).
Then several days later I received an email saying the shipment was being held at customs and that I would need to pay more than 2 times the product cost to release the shipment from customs (at a local airport which would be highly unlikely to be the port of entry for this shipment (that should have come though the mail system). I dont beleive the items was ever shipped.
Additional shipping fees were never disclosed and the inital payment was not reversable.
Email received partially redacted is below:
This is the express continental shipping Services at the ***** International Airport (USA) at the Customs head office and we want to let you know that they have checked and every thing is good with the parcel and the document your senders provided with your parcel ,But the **** International Airport customs need the following very important document from you such as a Customs Clearance fee and Drug Enforcement Administration (DEA) Certificate
List Of Document Needed Urgently:
-Customs Clarence fee cost...$250
-DEA Certificate Cost.....$350
Please failure to provide the above fee know that the your package will be destroy by the customs Services at the **** International Airport customs and your package will be place under contraband goods and you will be call up questioning by the Drug Enforcement Administration (DEA) , and you know what that means, so Please act wisely .
Here is our Money Gram And Western Union payment information Down Below:
First Name........GONCHARENKO
Last Name........OLENA
City.........Kiev
Postal Code....03112
Country......Ukraine
Amount...$600.00
Send us sender name and MTCN after payment
We wish to read from you so that we can proceed with your delivery,sir \ madam as soon as this payment is done we will proceed with your delivery today and you will get your parcel by the end of today or tomorrow if you pay now .
Best Regards.
Alexandra Dmitri
Kiev, UKRAINE
Lvivska St 51, Kiev 03115, Ukraine
Tel. +380 931242056 +38 044 832 27 72
