They called me. Offered a 3-year monitoring of my Navient School Loans and do paperwork on IBR Repayment Plane until I am able to make some kind of payment; and offered at the end of this time a loan forgiveness plan. I tried to exercise "my rights to cancellation" and they threaten me with still taking out money even if they do not consider providing the service. I am disabled and on a fixed income with a tween child to care for. This type of scam really needs to be shut down. I certainly hope that someone will help me without extra charges and with chance of getting refunded the money I have already placed into this, so called, service. I am in hopes and prayers that someone will help me and get my money refunded to me.
Sincerely,
ReGina Mason, 7-21-18