Complaint Review: Engines Wholesale Direct - Houston Texas

I want to agree with John.  I had purchased an engine for a 2005 Chrysler 300.  5.7 Hemi.  The engine had an internal issue. 

I spoke with DJ of this company to no avail.  Always giving me excuses!  He wanted me to have the mechanic remove the engine and either send a new one or refund my money.  Is that crazy!  I would be stuck with a labor bill and no engine!  

After negotiation, he agreed to pay me back an additionl $475 of a $775 bill for the added rapair to the engine.  My car sat at the repair facility for a month!  After my mechanic did the extra repair, the engine works fine, but I had to wait an addtional month to receive the $475 which I finally received in January of this year.

I also paid an additonal $200 for a 3 year warranty which I have not received as of today.  I am continuing to ask for it or a refund of the $200.

This company is bad and should be stopped!  DO NOT purchase anythng from them or listen to DJ.  He is a real con artist.

 See here's the problem DJ George I've been getting customers calls from your business since early last year I've been getting calls from people who don't get the part that they're supposed to I've been getting calls from people who don't get anything at all I've been getting calls from people who don't get the part that they're supposed to I've been getting calls from people who don't get anything at all I've been getting calls from people who try to call you but your phone number has been shut off and the whole reason is because you're not a legitimate business you don't show up with the BBB.

you don't have a physical address and it's really obvious what's going on and I'm going to continue to point this out to everybody who calls me thinking that we are you how about you change the name of your business so we quit getting your customers calls and we wouldn't have this problem.

but when I get more than 50 calls in three months from people saying they've been screwed over and they think it's us at first then yeah I've got a problem with that and you can say all the lies you want but anybody all they have to do is look you up.

 For you to call our Services and get a actual price on product, and go and Act like you buying Parts from Us and we are not delivering is blatantly wrong! We have never ever did business with you and hopefully we are not misunderstood! Our mission is to provide our customers with the best Possible Part at Great Prices and that’s what we do! We don’t wanna gain a customer base by talking down on the next business If a customer didn’t receive a part they were either refunded or taken care of with they Part. No we are not Engines Wholesale Direct out of Florida, and No we still don’t have any negative things to say about them but call Our Bank which is Bank of America in Houston Texas and our Processors as well they can affirm that we are VERY Credible Company and ALL of our customers are Real People! Ain’t nothing wrong with leaving a Business Phone provider that’s costing you A Arm and Leg that’s not benefiting Us , So before you try and get Brownie Points or deals off of Negative Press Re-evaluate yawls process and become Apart of a winning Team in this Auto Parts Industry it’s Enough for everyone to to take care of Families and Others