- Report: #1440482
Complaint Review: eMerchantBroker - Los Angeles CA
Reported By:
Greg -
Colorado Springs, Colorado, United States
Submitted:
Updated:
-
Author Confirmed
Why?
eMerchantBroker
12021 WILSHIRE BLVD #626 Los Angeles, 90025 CA, United States
Web:
emerchantbroker.com
Categories:
Business Rating:
(0)
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eMerchantBroker eMerchantBroker.com Stole Funds Los Angeles CA
eMerchantBroker set us up with a merchant account overseas for CBD related products which are completely LEGAL. Within 2 months total time, they managed to keep and steal over 12 thousand dollars of our hard earned money (almost 4 weeks in arrears). We had ZERO chargebacks.
This is their strategy. They will set you up with overseas processing, basically fool you into thinking everything is good to go and then they will cancel your account out of nowhere, and steal all the money owed to you once they reach over the 10 thousand dollar mark. This is a complete scam and I don't know how these people aren't in prison yet.
eMerchantBroker will tell you that all they are is a broker and they aren't the bank and are not the merchant processor... so basically you're paying these people to set you up with thieves overseas.
Its now a month later and this was their last response from the person that sets up these fraudulent accounts Diana Ortiz....
Hi Greg,
I am awaiting feedback from the Ghana bank. They also advised that for direct updates you can contact them via email on [email protected]
Diana Ortiz / Account Executive
emerchantbroker.com
Direct: 310-424-5199
Cell: 805-298-8201
Fax: 877-447-3339
Do yourself a favor, don't get scammed as its not worth it. These people will destroy your business and not give it a care in the world. They are the lowest form of human beings... thieves.
1 Updates & Rebuttals
EMB
LA,California,
United States
Referral gone wrong
#2UPDATE Employee
Wed, January 16, 2019
Greg was interested in selling CBD products, which at the time was an excluded product type here in the US. We referred him to an international processor, BillPro, who was willing to take on this type of account. The merchant and BillPro engaged in a relationship that was independent of EMB. We have never received any compensation from the referral;
we simply tried to help the merchant to set up a merchant account when we were unable to help him with our own domestic services. We are sympathetic to the merchant's dilemma, but cannot get involved as we are not a part of the contract and not privy why the risk department flagged this merchant. BillPro has simply stated to us that they will release the merchant's funds 12 months from the last transaction, which is due to expire on 03/19/19.
