;
  • Report:  #106626

Complaint Review: Downloadsociety.com - Internet

Reported By:
- Apo, Other,
Submitted:
Updated:

Downloadsociety.com
downloadsociety.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I pride myself on not being one to be ripped off. I guess even the best of us get got. Here's my story. I researched the internet for a program that I could use to download music. I ran across Downloadsociety.com and thought that this was a good deal.

They advertise "Unlimited Music Downloads

Download Society unique files architecture provides easy and simple download of over 7 Million media titles which varies from single music track to complete albums, newer and older movies as well as many useful softwares such as pop-up stopper or spyware remover." This sounded real good to me. Warning bell number 1: I went looking for their rules and regs and could not located them. What can I say the possible availibility of all that music had me whipped. Warning bell number 2: No matter what you click on it leads to the here is how much you have to pay page. Once again I ignorded the obvious.

I paid my 18.95 and downloadsociety sent me a confirmation with a username and pin. I logged in looking for the music and found a lot of programs but no music. The programs are all free or trial versions that can be downloaded free from their respective websites. For the first time did I see their FAQs or site contents. After reading through the FAQs I decided to email the company (their only means of contact). I asked them where is the music I am paying for? Here is the response "In most part, what you are paying for is our File Library located on a offshore server." They go on to say that they provide tech support for those programs that are offered.

When I asked for my money back, here's their response "We would like to remind you that you have paid for unlimited techinical

support and haven't use it yet". Once again they are offering me tech support for free programs. Also they constantly mention that their ruls and regs are available to members in their terms of use. This I would have to say is the biggest problem because members is correct. Members meaning you have to pay before you become a member and see the terms of use. The terms of use should be posted prior to any funds are submitted.

In conclussion, there are a wealth of good music site out there that charge. DOWNLOADSOCIETY.COM IS NOT ONE OF THEM. The site is not honest about it's content until funds are paid then they have their tems of use that tell all.

Don't get ripped off by this company.

Sherridan

Apo
U.S.A.


2 Updates & Rebuttals

Chef

Noyb,
Alabama,
U.S.A.
not done yet... informed them of there blantent law breaking

#2Consumer Comment

Tue, September 14, 2004

this report is not done yet. you have not recived your money back after going around and around with the trasc who stole your money and gave you nothing but lies in return. your bank gave you your money back now instead of them oweing you theye owe the bank and because of people like this your cost of services at your bank will go up in order for the bank to retrive there losses and not just your services but everyone who banks at the same bank and many other banks across this country. so the fight for justice is not over yet this company and iv been to there web site and you are correct about the service terms its not posted and yet theye say that theye can help you download music leagly for no cost and that is a lie. if you download music without the permission of the copywright owner it is not leagle. and theye further say theye will help you burn that illeagle music and movies to cd. that company is in violation of many cyber laws and copywright laws. to my understanding thhe new cyber laws state if you use a computer to decive and steal from someone it is concidered a terroist act and they have commited this crime by deciving you into giving them your credit card info and then theye stole your money under false pretences that my friends is blunt deciet and theft and with those kind of people having your credit card info id cancel my card and keep a look out on my credit report for id theft. i wrote them a email and informed them of there blantent law breaking and gave them this web address so theye can see theye have been caught and reported and i belive someone should bring the hammer of the law down on them. and bring justice to the many others theye have riped off who were to embarresed to say annything about it theye need an audit done and should stand trial along side enron in the court of justice. and pay there dues.


Sherridan

Apo,
Africa,
U.S.A.
I Got my refund ONLY After going round and round with the support staff

#3Author of original report

Sat, September 11, 2004

After going round and round with the support staff of downloadsociety and listening to their preformatted answers I decided to contact my bank. I wanted to give downloadsociety a chance to correct the fraud that they acted upon me so I, on several occasions asked them for a refund. I asked them for there address and phone number, there response "All communications are made by Email". I asked them a refund for the third time and after all their scripted responses this is what I get "Because this seems to be a special case, we would like to offer the best we can do as for the refund" and "However, in this case, we can do something special. We will waive the penality fee but there is nothing we can do about the $12 of the admistration fee". This was unacceptable for me and i told them so. I have yet to hear from them till this day. And by the way, they nevere refunded anything. Seein as to how I was getting the run around from this company, I wrote my bank. I explained the situation to them and sent them all correspondence involving downloadsociety and they were more than happy to reverse the charges. So my advise to all who have been duped by these fraudulent download sites is email them and ask for a refund, let them tell you what you paid for(as in my original report), save your emails and use them as ammunition when you request a refund from your bank.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//