- Report: #1356286
Complaint Review: Dishnetwork - Nationwide
-
Author Not Confirmed
Why?
Dishnetwork
Nationwide, USA
Phone:
720-514-7039
Web:
dish.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dishnetwork Dispute Resolution Specialist Co. Nationwide
After 15yrs. of being with Dish of Free Local Channel that have been FREE on my Feb.2017 bill they are now charging $10.00 month. When I called them ( many agents up the latter) they told me that this was a new way that there were Billing to show what was on the bill now. They also told me when I asked it is FREE that it has neven been Free we have alway's paid for it. Well I went to there web site on 1/23/17 to find that it still said that Local Channel Channels were FREE.Then with in 3 day's I received a call from Dish Dispute Resolution via. BBB & was asked were it said free,I told him on there web site.Well when I brought up that site (with him on the phone) guess what it did not say free any more!!! Well On the Monday before I knew something like this was going come back on me so I had made a copy of the FREE ADD,as I told him he sure changed him mind fast.It is now 2/15/17 & I had found still many Dish that still say FREE LOCAL CHANNEL.Also not That we here & other state's had had ABC taken off the air again in the last 3 years for 2 months ( they were in negotiation for 6 months,then were given 2 one month extantion of the air 2 month = 10 months & then we had to pay for a service that we did not get & that we were getting for Free.This is not the only channel that they have not done the so called negotiation like they should be done. From what I have found out is that Dish is known for doing & telling there customer that the other company is the one. That is just a cop out on Dish part as they kept on doing this.Been with them 20 yrs. plus, but the on going lies & the Law Suites & fines that they had to pay in the millions only show there are not doing thinks very good & also who ends up paying that money,in uor bills. Well I have been looking for other place & ways & maybe it is time for me & others to go down the street. (This paying for something that was for free for years sounds like manybe a Calss Action Suit???? Just a heads up check your bill!!!!
