- Report: #1481501
Complaint Review: D & C Mufflers and Brakes - Joliet IL
Reported By:
Kenya D. -
Romeoville, IL, United States
Submitted:
Updated:
-
Author Confirmed
Why?
D & C Mufflers and Brakes
426 S Chicago St Joliet, 60436 IL, United States
Phone:
8157153774
Web:
https://dcmuffler16.wixsite.com/mysite
Categories:
Business Rating:
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D & C Mufflers and Brakes D & C Mufflers and Brakes Charged me for repairs they never did Joliet IL
I had the check engine light come on in my car so i took it to this mechanic shop based on a reccomendation. I take the car and before they even run the codes on the car, which I had done before i took the car there at auto zone, they say it's the catalytic converter. I left my car there for 3 days, picked it up on a Friday mid afternoon and by Tuesday morning the check engine light had come on again.
This shop tried to give me a receipt that didn't have any of the business information on it so I requested it and made sure they put everything they did on there. They showed me car parts when I requested but how would I know it came specifically from my car if I was not there when the work was done.
I ran the codes at the auto zone again and it was the same code as the first time. I took it to the dealership this time around and was told the catalytic converter was falling apart. How is even possible for a "new" catalytic converter to be falling apart if it had been replaced less than 2 weeks ago? The dealership was doing the work through warranty so I wasn't making them any profit. I asked about the work done at the other shop and was told only the Flex pipe was replaced, the car still had the original catalytic converter.
I went to request a refund and the mechanic that worked on my car, Tony, swore up and down it was a new converter and that to leave my car for a day and he would replace it. 1. Why would he need to replace it if he swore up and down it was new? and 2. Why would I leave my car with a shady mechanic after it had been confirmed by the DEALERSHIP that the work wasb't done the first time?
