- Report: #7089
Complaint Review: crs home shopping network - las vegas Nevada
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Author Not Confirmed
Why?
crs home shopping network
p o box 81 w.utah las vegas, 89102 Nevada, U.S.A.
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
crs..home shopping network ...still scamming ..more than ever
Well,I thought it would be worth it but I found out that costs more to get in and stay.Than the stuff.And it is diffently a scam.No web page and the custumer service(if you can get on the phone)act like they don't know anything. And the fact that they take money when it is more convient for them...I have lost more time and money than it is worth...and I am supposed to build credit though them..I wonder if I can use them as a credit reference....ha,ha.
1 Updates & Rebuttals
$300.00 down the drain ...
#20
Fri, November 30, 2001
They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: Christina Their phone number: 800-555-2678 Their relationship to the company: Owner Rebuttal: I received my package and actually liked the look of some of the items in the catalogs. However, when I went to order, I was never able to get ahold of anyone. Took minutes of holding before I'd finally give up and try again the next day. I finally decided that since they were too difficult to get in contact with I just wanted to cancel the card. Again I had to hold for a long period of time. I tried another 800 number and spoke with a supervisor, she said she couldn't and wouldn't help me because they only activate cards. Then she said, "Let me see what I can do. Can you hold?" Instead of placing me on hold, the alleged supervisor disconnected the line. I called again and had to hold for 20 minutes before speaking with someone. Finally, I talked with Regina who said I couldn't cancel my card over the phone. I had to send in a letter in writing. I got their fax number and faxed it. I asked for her employee number and for her to send me a letter of confirmation that she had received my cancellation request and the cancellation was processed. I can't believe I fell for this company. $300.00 down the drain, but in their pocket! What a way to spend a Christmas!
